2/10 Horrible
David, El Paso
Voyage en famille, Voyage d’affaires
17 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Booked through Expedia for 3 days. Checked in, after 2 days decided the we had enough of the dirty room and facility and wanted to check out. There was green stuff around the shower head, mold around the tub, dirty sheets, broken chair, light didn’t work, dirty floor extremely limited breakfast offerings and dust all over the breakfast counter. Since we booked for 3 days we were locked in for 3 days and had to pay for the 3rd even though the hotel was nasty. Expedia tried to get a refund but I guess after 3 tries to contact the manager they give up. Manager must know this. This was our second Wyndham property that was a poor facility. You would think there would be standards when your name is on the building. If you have to stay in this town check the other 2 properties ( 1 is a chain the other a local hotel), if not keep on driving. Now if you don’t care about cleaning, dirt, poor service, mold limited breakfast this would be your spot. Good luck in your travels and always read the reviews, I didn’t and lost money and stayed at a Holiday Inn Express
David
Séjour de 3 nuits en avril 2024