6/10 Satisfaisant
Dale S.
6 mars 2026
Les points forts : Propreté
The room itself was great. The view was absolutely awesome and was easily the highlight of the stay.Unfortunately, the elevator situation was extremely frustrating and really impacted the experience. Wait times were consistently 5–10 minutes, and the system design made things worse. To select your floor you have to push through a crowded elevator just to swipe your key card, which felt poorly thought out and inefficient. For a building this size, there simply don’t seem to be enough elevators to handle the number of guests.Right before checkout we were also locked out of our room with our dog still inside. Our key card continued to work for the elevator but not for the room door. The front desk made three separate replacement cards, sending us back up and down each time, before finally realizing the issue was likely the battery in the door’s card reader, not the cards themselves. Each of those trips meant another long elevator wait.At one point the wait became so long that I ended up taking the stairs instead.Overall, the room and view were excellent, but the elevator delays and access issues significantly detracted from the stay. Improving the elevator capacity and rethinking the card-swipe system would make a big difference for guests.
Dale S.
Séjour de 2 nuits en février 2026