8/10 Bien
Briyana B.
7 sept. 2025
The stay was great. Beautiful views and great amenities. Would stay here again however the check in process was not easy at all. I followed the instructions perfectly but received push back from the hotel staff. I asked the owner for more details on the parking process and the answer was just “follow the instructions”. Owner told us to use the owner parking for free but the staff wouldn’t allow us to until I complained to the front desk. I had also complained to the owner who didn’t even bother to apologize for the inconvenience. Then at checkout they tried to charge us a parking fee when the owner said the parking would be included. This could have all been avoided with better communication and planning on the owner’s behalf. The staff could have also been more professional and helpful, I expect more from a luxury resort.
Briyana B.
Séjour de 2 nuits en septembre 2025