I stayed 11 nights in this resort. Staff is really friendly (front desk, housekeeping are really responsive and very nice). The only (and the biggest) problem is the resort. It is on construction. What we do not tell you is that sure you'll have an ocean view.... but just in front, there is in fact a vacant lot under constructions with many machinery. Your ocean view is completely wasted by constructions (the ocean is on your right from my room, and you can have an amazing machinery-front view in addition !). That is unbelievable for the high price I paid.
Furthermore, all the hotel is in construction so you have to enter in the hotel by the underground parking.... disappointing for a "holiday by the sea" where you want beautiful sceneries..
The same to go to the pool : you have to pass the parking and all constructions with workers in the aisles.
They ask us to change to room and gave us a suite.... which was worse in terms of view so we rejected this proposal.
Bedroom are noisy and all the light goes to the curtains and the doors. Aircon in the corridor is so strong that you are cold in the room.
Finally, front desk accepted to offer us the fees you have to pay at the end of your stay. I've talk with a very understanding and welcoming person from front desk by phone + physically who managed to offer that at least.
My regret is that this sort of bad news would be told at booking, and not one you made 10 000 kilometers.
Would like to thanks the staff again.
