If you are a couple or a couple with young kids who want privacy and space as well as proximity to the ocean - this place is for you!
Roger (the owner) was always available on WhatsApp to answer questions and suggest eateries, shopping areas, and car rentals. There is a property manager who lives in Merida She was very friendly but less responsive or helpful. Our check in was flawless with Mike(a next door neighbour and friend of Rogerâs). Mike was knowledgeable, helpful and friendly. Although he lived close by he was very respectful of our privacy
The house is well equipped,the front porch spacious and the backyard a true oasis.
Understandably, living far away and renting a place, there is a lot of trust put into the hard working house cleaner, gardener, and pool cleaner.
Upon check in the house was not as clean as we would have hoped. The floors were dirty, the walls were dirty, the fridge had mold and the second bathroom had mold. This may have been an oversight with the cleaners as we are not sure how long it had been unoccupied. There were some maintenance issues - clogging and leaking kitchen sink, leaking fridge and leaking main bathroom sink.
While the property manager did make a visit during our six week stay to discuss these issues, she did not follow through with a plumber visit. We made repairs best we could while we there to minimize water damage and mentioned the issues to the owner.
It was a pleasure to meet Roger before we left. While the issues we had during our stay were minor l, it was reassuring to know he would be onsite to correct them and ensure future guests are not bothered by them at all.
Overall our six week vacation was incredibly relaxing, private and enjoyable. Thanks Roger! Until next time. Stephen and Linda
