Hôtels près du Mendips - Demeure de John Lennon à Liverpool

« On arrival staff member (or manager) appeared complacent and somewhat uninterested. Did not show us to the room, although easy to find (not accessible for anyone with a disability - two flights of stairs - not lift). Room was spacious for two. Given it was an old-ish annexe part of the main building the windows were draughty even with what seemed like outdated secondary glazing that barely closed (room 4). However, if you come by vehicle vans use the front car park opposite the pub/hotel (2 car...

« It was a lovely well equipped air B and B. Very good location and good communication with the owner who got back to me pretty quickly when I contacted her. Very comfortable bed and a nice shower room. Accessible to all even the slightly less mobile. »

« Staff support none existent despite numerous messages sent before stay. Also had so many mails for check in for different rooms. Not exactly or professional »

« The premises is dated and very basic but suited my last minute plans. Not the cleanest in terms of the shower room and very noisy as doors slamming in the tiny joint/communal room access area immediately outside my door awoke me. Don’t rely on the buses nearby as I waited almost an hour for a bus to the city centre and gave up in the end. No shops nearby. If you require any get it before you arrive. I won’t be staying here again. Felt a little unsafe walking to the premises in the dark so would...

« Super mal accueilli. Exigence d'une caution, nulle part mentionnée sur le site Hotels.com. J'ai refusé de payer cette caution et j'ai perdu 45€ de réservation... »

« Should have let us know the lift wasnt working before we booked......8 flights of stairs to climb......god knows how a pensioner would have managed......lift still not working when we left......hotel in an ideal location tho »

« Very very good »

« The wrong room has been given to us : we paid for an en suite room but the one given didn't have a bathroom. When we arrived, we had to wait 15 min for the manager to come to check in. At our check out, we were rudely woke up by someone from the hotel who threatened us to leave, otherwise we'll be charged.. »

« The communication on checking in was an absolute nightmare. It took us over 2 hrs to eventually speak to someone after calling, emailing and txting the no. Provided. Having my 2 small children with me and finally getting into our room at 10.30pm was very stressful. »

« The apartment was excellent. Clean, comfortable and well equiped. »