Les notes se basent sur un nombre total de 137 avis vérifiés

3,6 sur 5
Recommandé par 64 % des clients
4,0 Propreté de la chambre
3,9 Services et personnel
3,9 Confort de la chambre
3,5 Conditions de l'hôtel
Avis Expedia vérifiés
3 sur 5
par un voyageur vérifié

Pool/Gym Not Working

Publié le 20 mars 2017
I ended up not staying here because of pool/gym being closed.
Commentaire laissé par : Direction de l'hôtel
20 mars 2017 par Ragi Shah, Direction de l'hôtel
Dear Guest, We apologize for the indoor pool out of order due to severe weather damage. It is scheduled to be opened on April 1st. Sincerely, Ragi Shah, GM
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Exceeded my expectations

Publié le 28 févr. 2017
I stayed here the night before last. Considering the price for a one night stay was cheap, I wasn't expecting much out of the hotel. BUT, I was very wrong. Comfort Suites Cordova is actually one of my best hotel experiences now. The staff was amazingly nice and helpful, the hotel was very clean. Nice Lobby, wonderful free hot breakfast. The room was large - 2 queen beds, a couch and coffee table, kitchenette, good size bathroom. The towels and wash clothes were folded fancy. The bedding was beautiful and very comfortable. I've never slept in such a comfortable hotel bed before. A nice big window that opened. Nice framed pictures of memphis on the walls. Honestly I really didn't even want to leave the hotel. The fitness room and pool were closed , but to make up for that , they had hydromassage beds. Free 10 minutes. It was amazing so relaxing. I cannot stress enough how pleased that I was with this hotel , I would definitely recommend it to anyone. And if I go to Cordova in the future, this is where I will stay.
Commentaire laissé par : Direction de l'hôtel
20 mars 2017 par Ragi, Direction de l'hôtel
Dear Guest, Thank you so very much for a wonderful survey. It truly motivates us. Sincerely, Ragi Shah, GM
2 sur 5
par un voyageur vérifié

Hotel is 15,minutes from Rhodes College

Publié le 28 févr. 2017
Pool and gym were closed for months and was not listed as being closed. Facilities were run down. We got down to breakfast 30 minutes before it was supposed to be over and all of the hot food was gone and not replaced. Staff was friendly enough.
Commentaire laissé par : Direction de l'hôtel
22 mars 2017 par GM, Direction de l'hôtel
Dear Guest, We apologize for the closing of the pool and the fitness center closing due to severe weather damage. It is scheduled to open on April1. The breakfast and the facility is as per Choice Hotels' standards and we apologize in failing your expectations. Sincerely, GM
4 sur 5
par un voyageur vérifié

very convenient and clean

Publié le 14 nov. 2016 sur Hotels
Service was great. Pool was a nice amenity. Breakfast was a little lacking for me.
3 sur 5
par un voyageur vérifié

Getting a little run down

Publié le 4 nov. 2016 sur Hotels
Not the best value in the area.
3 sur 5
par un voyageur vérifié

Publié le 9 oct. 2016 sur Hotels
18 wheelers woke me up delivering to Costco in the middle of the night. My hotel window was directly at the back of Costco. Also, there are no automatic doors from the outside to the lobby. It was hard to get the luggage cart in and out while having to hold the doors open.
Commentaire laissé par : Direction de l'hôtel
14 oct. 2016 par General Manager, Direction de l'hôtel
It is disheartening to hear that we did not meet your expectations during your visit. Our guest comments are very important since it gives us valuable feedback. We appreciate your business.
5 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 1 oct. 2016 sur Hotels
3 sur 5
par un voyageur vérifié

Cordova Visit

Publié le 14 sept. 2016 sur Hotels
Hotel knew they had a large football attendance in the rooms the night before but didn't add housekeeping so the rooms weren't ready until late afternoon. Toilet seat needs to be fixed (RM 311). Shower was great! A/C positive feature to allow fan to run continuously helped with the highway truck noises outside. The mattress is about shot - lumpy.
Commentaire laissé par : Direction de l'hôtel
14 oct. 2016 par General Manager, Direction de l'hôtel
On behalf of our staff, we sincerely apologize for the problems you encountered during your stay with us. Your comments and feedback is very important so we know of the problems and can make the necessary repairs. We do appreciate your business and hope you will give us another chance to prove we are a good place to stay.
4 sur 5
par un voyageur vérifié

Publié le 12 sept. 2016 sur Hotels
Commentaire laissé par : Direction de l'hôtel
14 oct. 2016 par General Manager, Direction de l'hôtel
Thank you for choosing our hotel and for posting this rating of your visit.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great Hotel

Publié le 6 sept. 2016
Les + : Rooms spacious and very comfortable, accommodation super clean - - especially the beds. Very restful a wonderful experience Had a great night sleep.
Great experience - - will definitely return on my next trip to Memphis.
Commentaire laissé par : Direction de l'hôtel
14 oct. 2016 par Gloria Brown, Direction de l'hôtel
We are so glad that you enjoyed your stay and that you found the accommodations and service to exceed your expectations We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.