Les notes se basent sur un nombre total de 149 avis vérifiés

3,7 sur 5
Recommandé par 62 % des clients
4,0 Propreté de la chambre
3,9 Services et personnel
3,9 Confort de la chambre
3,6 Conditions de l'hôtel
Avis Expedia vérifiés
1 sur 5
par un voyageur vérifié

Beware Do Not STay

Publié le 3 avr. 2017
I had and awlful experience at this hotel. Getting to this hotel was terrible it was located in an horriable place the parking was limited. Where you thought you was able to park next thing you know I was being told I could park there by the hotel that is located feets from this hotel. The breakfast is not worth getting up for. And what took the cake was when I reported that the rooom I had had Bed Bugs. I was offered a cot to sleep on which the cot could not even fit in the room. When ask to speak to the manager that morning. I had to sit in the room and wait for her to call the room. She would not personally come and talk to me to see what my complaint was about. When she finally called the room she did not want to here anything I had to say. She offered me a 10% discount which was highly unacceptable when I paid 200 to sleep with Bed Bugs. She had told me she would give me a call but never heard from her when I tried to contact her I was unsuccessful and was given the run around.
Commentaire laissé par : Direction de l'hôtel
15 avr. 2017 par General Manager, Direction de l'hôtel
Dear Guest, Your comments are totally false and there are no bed bugs. You are bitter about the extra charges you had to pay for having more than registered guests in the room. You registered two people in a Jacuzzi suite and had up to five people including children. You also got a free rollaway bed as well as 10% discount on top of this. Pictures can be digitally altered. Sincerely,GM
3 sur 5
par un voyageur vérifié

Pool/Gym Not Working

Publié le 20 mars 2017
I ended up not staying here because of pool/gym being closed.
Commentaire laissé par : Direction de l'hôtel
20 mars 2017 par Ragi Shah, Direction de l'hôtel
Dear Guest, We apologize for the indoor pool out of order due to severe weather damage. It is scheduled to be opened on April 1st. Sincerely, Ragi Shah, GM
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Exceeded my expectations

Publié le 28 févr. 2017
I stayed here the night before last. Considering the price for a one night stay was cheap, I wasn't expecting much out of the hotel. BUT, I was very wrong. Comfort Suites Cordova is actually one of my best hotel experiences now. The staff was amazingly nice and helpful, the hotel was very clean. Nice Lobby, wonderful free hot breakfast. The room was large - 2 queen beds, a couch and coffee table, kitchenette, good size bathroom. The towels and wash clothes were folded fancy. The bedding was beautiful and very comfortable. I've never slept in such a comfortable hotel bed before. A nice big window that opened. Nice framed pictures of memphis on the walls. Honestly I really didn't even want to leave the hotel. The fitness room and pool were closed , but to make up for that , they had hydromassage beds. Free 10 minutes. It was amazing so relaxing. I cannot stress enough how pleased that I was with this hotel , I would definitely recommend it to anyone. And if I go to Cordova in the future, this is where I will stay.
Commentaire laissé par : Direction de l'hôtel
20 mars 2017 par Ragi, Direction de l'hôtel
Dear Guest, Thank you so very much for a wonderful survey. It truly motivates us. Sincerely, Ragi Shah, GM
2 sur 5
par un voyageur vérifié

Hotel is 15,minutes from Rhodes College

Publié le 28 févr. 2017
Pool and gym were closed for months and was not listed as being closed. Facilities were run down. We got down to breakfast 30 minutes before it was supposed to be over and all of the hot food was gone and not replaced. Staff was friendly enough.
Commentaire laissé par : Direction de l'hôtel
22 mars 2017 par GM, Direction de l'hôtel
Dear Guest, We apologize for the closing of the pool and the fitness center closing due to severe weather damage. It is scheduled to open on April1. The breakfast and the facility is as per Choice Hotels' standards and we apologize in failing your expectations. Sincerely, GM
3 sur 5
par John

Publié le 24 févr. 2017 sur Hotels
Was picked for fitness center, but it was closed for renovation. Location is right behind Costco, and had trucks running and unloading right outside our window all night.
Commentaire laissé par : Direction de l'hôtel
22 mars 2017
Dear Guest, We apologize for the closing of the pool and the fitness center due to severe weather damage. IT is scheduled to reopen on April 1st. We apologize for the Costco Noise and in failing your expectations. Sincerely, GM
4 sur 5
par Penny de Ky

Good Times

Publié le 24 févr. 2017 sur Hotels
it was nice for the price.
Commentaire laissé par : Direction de l'hôtel
25 avr. 2017
Dear Guest, Thank you for giving us a 4 Star on your review. We truly appreciate it. Sincerely, GM
4 sur 5
par Michael

Ce voyageur n'a laissé qu'une note Publié le 22 févr. 2017 sur Hotels
5 sur 5
par LADONNA

Sons 50th birthday....

Publié le 20 févr. 2017 sur Hotels
Comfort Suites are the place to stay, rooms were spacious and quite comfortable, staff was outstanding, front desk staffer Jonathan was the bomb. Breakfast could have been tastier and refilled more often for larger crowds. I would staff here again and again......
Commentaire laissé par : Direction de l'hôtel
15 avr. 2017
Thank you for your genuine wonderful comments. Sincerely, GM
4 sur 5
par Laterika

Publié le 20 févr. 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
15 avr. 2017
Dear Guest, Thank you for a great review.We truly appreciate it. Sincerely, GM
5 sur 5
par William

Good place to stay

Publié le 9 févr. 2017 sur Hotels
No complaints. Very nice experience.