Réservez votre séjour à Mbrostar Ura

C’était bien mais un peu trop tamisé

Wonderful house, absolutely immaculate and our host couldn't have been more helpful. Highly recommended.

Terrible experience – avoid this hotel. We stayed here from Sunday, August 23 to Monday, August 24. At check-in, a young male staff member named Dino insisted that I pay the €5 tourist tax per person immediately, refusing to let me pay at check-out. He demanded cash only, claiming the hotel did not accept card payments for such small amounts. Despite my doubts, I paid €10 and asked for a receipt. After some time, Dino gave me what was obviously a fake receipt: a homemade Word document with no official hotel header, footer, or proper details whatsoever (see photo). The next morning, I explained the situation to his female colleague. She apologized for what had happened and returned the €10 in cash. Based on what happened, I can only conclude that Dino tried to pocket the €10 himself. Unfortunately, this was not the only issue. The hotel was also dirty: dried chewing gum on the bedroom floor, bread crumbs and generally poor cleanliness (see photos). There were also serious safety concerns, including exposed, sharp screws directly above the bed, apparently used to secure the TV. Breakfast was another disappointment. It is served in what appears to be a converted hotel room of barely 20 m², with around 20 people squeezed into this tiny space. The choice is extremely limited and the quality is low. The only positive point was the young female staff member, who was friendly and helpful

Room that we booked was not given at check-in. Felt like a scam, yet it was a human error. They changed after quite a hustle and waiting time, but got the one without view - so still not the correct room. First room smelled terribly of odour. No hand soap in bathroom - conditioner was positioned there instead, seems legit… Half of spa not working, which was a shame. The only thing that was gold was breakfast, but not the reason for coming here. Better places with reasonable prices nearby.