Matutuíne : Pousadas

« Complete misrepresentation of the place. First of all it isn’t a hotel, it’s a construction site. Only after you pay the non refundable fee, they send you a message saying they’re doing work on site and do not have a working restaurant. The room we got was one of the only two usable rooms and absolutely not the one we paid for. No balcony with sea view, no kitchenette and much smaller. The only nice thing about the place was the pool that isn’t shown on any pictures because it’s attached to the...

« The booking I had requested to be changed to 31 December was booked for 31 January and we had no accommodation for the evening of the 31 December. This I discovered when I informed the person who works for or owns the lodge on the 31st of December that we would see him that evening. I am still waiting for my refund as he then informed us he is fully booked so can no longer assist us. He also said it was my responsibility to check the invoice to make sure he had put the correct date on it even...

« Slept without locking doors. Flexable check in and check out times. On site restaurant and breakfast was good value for money. Will be returning in the near future. »

« I will visit Hotel Phaphalati again - Management really tried their best to make out stay as comfortable as possible. the swimming pool and the view are two winners. »

« The place is amazing, very peaceful, safe and you can feel the nature, walk on the beach, swim and rest. The staff is very helpful, kind, the food and cocktails are delicious. We stayed in a chalet but unfortunately it was not that clean. When we arrived, the windows were open and the anti mosquitos protections were damaged. »

« Very centrally located accommodation, walking distance to basically everything! The service was absolutely amazing and definitely the reason we would go back!! We had a big group of 14 people and everyone loved the trip! Staff was incredibly helpful! Bathrooms need an upgrade, however accommodation was extremely cheap and definitely worth the money. All in all, very pleased with our trip and planning on making it a yearly trip!! »