I am currently on the phone with hotels.com because I was over charged by 60 euros. I booked this resort for my husband and I for 3 nights. hen we got there they said that the reservation was for 1 person. I told them no it is for 2 people through hotels.com. They said it was for only 1 person and that I would have to pay 60 euros extra. After paying I sent an email to hotels.com informing them of the situation. They emailed me back and saying that the hotel was claiming that we showed up with an additional person and it was 3 people not 2 which is why we were charged extra. I told them no it was only my husband and I and they have copies of our passports. Hotels.com then told me that the hotel was refusing to issue us a refund and that I would have to contact them myself. So stay away from this hotel if you don’t want to be scammed out of extra money.