Warning - no elevator at this property. We were on 3 rd floor. Supposed to be non-smoking but place reeked. Bathroom was not clean - hairball in drain. Hair on pillows.
When checking in I felt awkward and strange. On the map the location looks great but pulling in, the building is run down and doesnât feel safe. We were dropping our suitcases off and heading out for the day and at first glance the room seemed clean and air conditioning worked but the rest of the property was dirty and smelled horrible. I had an uneasy feeling that never went away. Upon return, we checked out and found a different place to stay for the night.
First room still dirty second room white powder on bed and gave me a top cover to replace it ⊠and left for the day after I asked for the whole bedding to be changed out due to sensitive skin ⊠we ended up leaving to another hotel
Disgusting rooms, bed and towel both had stains on them, staff was very rude and dismissive. Bathroom had towels from previous guest on the floor, tub was nasty.
The staff are so sweet here. I was stranded in Manhattan for 4 days and stayed here for 2 of the days. The room was clean and pretty quiet. The only downside was the key reader didn't work to my room so I had to have staff let me in every time I had left. The location is fantastic. Walkable to so many things and very safe.
The staff was incredibly rude! We had concerns about our room. Mold in the bathtub. Hole in the shower area. The phone didnât work. The a/c was the brink of death. Went down to the office and the rude lady with black hair working the front desk said she does not care about our stay and if we didnât like it we could leave. I told her to refund all my money back and of course that wasnât possible. I emailed their manager and the manager doesnât seem to take the issues seriously. I would not recommend staying there ever. Itâs a run down motel. Worst Super 8 I have ever experienced.
They couldnât find our reservation to start, headed towards our room and floors had food on them. Had to hold the door handle up while swiping card as the door didnât work correctly. Room was old and walls had holes from prior decor or something and also scratches on the walls. Bed cover had something on it. Didnât end up staying there, we left and stayed with friends. When we checked out we were told the system was down so we just left the door cards and left