We chose The Himalayan based on the user ratings and recommendations. Honest feedback, don't travel to this Hotel with family. To begin with we checked in by 2 pm but our rooms weren't ready, the equipments ( Gyeser, Microwave, Heater(AC)) were disfunt. Room service, front office is least bothered given that they have realised their money. After prolonged delay, finally we were given another room ~ 8 pm evening by then the family had already given up and my little kid was tired to core. At every touch point - Restaurant service, front office, house keeping each of the departments don't understand basic customer service and they treatment is obnoxious. I strongly recommend if you are planning a stay with family best to avoid this place. It's more of a bag packers place.
