Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Like all the Creekhouse condos, the unit is attractive and modern, with comfortable decor and great views. The master bath shower was not in the same pristine condition as the other baths, but that's a small detail in an otherwise lovely unit. One serious drawback for anyone who streams or has to work after the ski day, our party of 4 was unable to stay connected to the internet during our entire stay as adding more than 3 devices resulted in others being kicked out. Two in our party had been pro wifi troubleshooters and were fairly certain they identified a strangely low router cap on the number of devices, which if correct should have been a simple fix for the owners. Unfortunately, neither the owners nor Snowcreek were willing to look seriously at the problem because the staff person they sent over after we had called the night before was able to connect a single cell phone from outside the front door. The pros in our group explained further that, of course, that one phone connected easily as there were no other devices trying to connect at the same time (we were all out skiing).After two days of trying to resolve this with Snowcreek, we gave up and relied on hot spots for the rest of the trip -- especially after they insisted that to address it more fully someone in our party would have to stay behind to work with the maintenance person, skipping a precious day of skiing in a vacation that was costing thousands of dollars. Hmmm.We should note that this type of wifi issue has never happened before in several years of Snowcreek rentals for this same group of 4, including one just last month in another Creekhouse property where all the same laptops and phones connected easily. It's a shame that Snowcreek couldn't find the time or inclination to treat a group of repeat guests with a little more consideration for a small issue that ultimately caused quite a large inconvenience.