Dear Laurent,Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Marlin Aparthotel Waterloo! All The Best, Joash Barrow Waterloo Reception

Dear Benjamin,Thank you for your feedback. We are happy to hear you enjoyed your stay with us.Thank you for choosing to stay at Marlin Waterloo.Kind regardsHugoReception Team

Dear Sandy,Thank you for your feedback. We are happy to hear you enjoyed your stay with us.Thank you for choosing to stay at Marlin Waterloo and we look forward to hosting you again.Kind regardsReception Team

Dear Daniel,Thank you for completing our survey. We noticed low scores and were hoping you could tell us about your experience so that we may work on improving in those areas. Your feedback is greatly appreciated and I look forward to hearing from you. Please feel free to contact me directly if there is anything I can assist you with. Thank you for choosing Marlin Aparthotel Waterloo!! All The Best, NANDA SANA

Dear Guest,Thank you for your feedback, it is greatly appreciated. Please note that your feedback will be passed onto the correct department as we are always looking to improve our services.Kind Regards,Front Desk Umira

Dear Marta, Thank you for share your experience with us. We are glad that you fuond the location and your stay convenient for your purporse. We hope to welcoming you back in yuor near future

Dear Luis, Thank you for taking the time to share your feedback.We’re glad to hear that you appreciated our convenient location near the tube, bus stops, restaurants, and pubs.Regarding the room cleaning schedule, it is true that we provide cleaning every other day. However, we do have a 24-hour team available to assist with any needs you may have. We apologize for any inconvenience caused by the shower design and will address this issue promptly.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future.Regards

Dear Thomas, Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced with our laundry services being down. As an alternative, we could contact another laundry company that can collect and drop off your laundry for an additional charge. Regarding the issue with the ice bucket, we're sorry to hear about your experience. This is surprising as we take cleanliness very seriously. We will investigate this matter further. Our automatic AC system is part of our eco-friendly service, which switches off three times a day. However, if you were not happy with this we are always advising to contact reception, and we will help you on this. Regarding the wash/face cloths in the room, we don't offer these items but we can certainly provide extra towels upon request.Our housekeeping schedule, is every two days. However, our team is available 24 hours a day to assist you with any additional cleaning or requests you may have.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with an improved experience.Regards

Dear Yuriy, Thank you so much for your feedback!We're thrilled to hear that you had a good experience during your stay. It was a pleasure hosting you, and we can't wait to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Regards

Dear Jeff Thank you for taking the time to provide feedback on your recent stay with us. We apologize for any discomfort you experienced due to the room temperature and thermostat settings. Please note that we have an eco-friendly system on the AC that automatically switches off at 11:00 PM, 6:00 PM, and 2:00 AM to conserve energy. However, if you are having trouble with the function of the AC or need assistance, our reception is available 24 hours a day to help you.Additionally, we regret to hear that the lighting in the bathroom did not meet your expectations. We understand the importance of proper lighting for our guests' comfort and convenience, and we will assess ways to improve the brightness in the bathroom area for future guests.We value your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,

Dear Oliver, Thank you so much for score your review. It's our goal to ensure that every guest has a memorable and enjoyable stay, and we are looking to receive a 10 in your next stay. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future. Regards

Dear Charlene, Thank you for sharing your experience with us. We're thrilled you enjoy your stay with us.We're here to make your stay enjoyable, so if there's anything else we can do for you next time, just let us know. Looking forward to welcoming you back soon!Regards

Dear Charene, Thank you so much for score your review. It's our goal to ensure that every guest has a memorable and enjoyable stay, and we are looking to receive a 10 in your next stay. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future. Regards

Dear Susan, Thank you for your feedback and for choosing to stay with us. We sincerely apologize for the inconvenience caused by the disruption in our laundry service during your stay.The decision to close the laundry was made after attempts to fix the issues with the dryers were unsuccessful, and our maintenance team determined that renovations were necessary.We apologize for any frustration or inconvenience this may have caused you. As an alternative, we are providing information about an external laundry service that can collect and drop off the laundry for an additional fee.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back in the future under better circumstances.Regards

Dear Maribel, Thanks for share your recent feedback. We're glad you appreciated our convenient location near major attractions and public transportation, as well as the kitchenette in the rooms. We're sorry to hear that you found our facility a bit dated and the rooms small, but we're glad you enjoyed the area's nice restaurants.We appreciate your feedback and hope to welcome you back in the future!Regards

Dear JonathanThank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Marlin Aparthotel Waterloo! Best Regards, Nanda Sana

Dear Steven, Thank you so much for your feedback. We are glad that you enjoy your stay with us and we can't wait to welcoming you back in the nearest future. Regards

Dear Candace, Thank you for this amazing review! We are happy that you enjoy your experience with us and we hope to see you very soon. Regards

Dear Lisa, Thank you for taking your time to give us a feedback. We are glad that you enjoy your stay with us and also that it the location was convenient for you. We are looking forward to welcoming you in the near future. Regards

Dear Teresa, Thank you for sharing your experience with us, although we're truly sorry to see that it fell short of your expectations.We would appreciate it if you could share more details about your experience so we can address any issues and improve our service.If there's anything specific we can do to make it up to you or if you have any further feedback, please don't hesitate to reach out. Regards

Dear Colleen.,Thank you for taking the time to give us feedback. We are happy to hear you enjoyed your stay with us.Thank you for choosing to stay at Marlin Waterloo and we hope to see you again soon.Kind regardsReception Team

Dear Sarah,Thank you for taking the time to give us feedback. We are happy to hear you enjoyed your overall stay. I will pass on your feedback to the appropriate department. Thank you for choosing to stay at Marlin Waterloo and we hope to see you again soon.Kind regardsReception Team

Dear Karen,Thank you for your feedback. We are happy to see you enjoyed your stay with us.Thank you for choosing to stay at Marlin Waterloo and we hope to see you gain soon.Kind regardsHugoReception Team

Dear Nicola,Thank you for your feedback. We are happy to see you enjoyed your stay with us. Should you have any questions feel free to contact us.Thank you for choosing to stay at Marlin Waterloo.Kind regardsReception Team

Dear Dal,Thank you for your feedback. We are sorry to hear about the issue you have faced. I will notify the staff in the bar. Thank you for choosing to stay at Marlin Waterloo.Kind regardsReception Team