We were totally disappointed with this apartment in the Knightsbridge section of London. We booked this luxury apartment anticipating that we would enjoy the higher standards that we enjoyed with other VRBO upscale rentals. I cannot tell how surprised and disappointed we were when we checked into this place. Though the apartment was supposedly “cleaned”, we found it to be shabby and overall unacceptable in appearance. The wall-to-wall carpets were stained in many places and needed to be steam cleaned. They buckled in several places and the thicker pile prohibited us from closing the doors to the bedroom and the master bathroom. The flooring in the kitchen and the bathroom was filthy and in need of replacement. The apartment has very large windows which provide ample light, however, that only highlights the need for a good paint job for all the rooms. The drapery on the windows could not be closed (for privacy) and like the carpets, were in desperate need of cleaning. The living, dining and kitchen had ample light fixtures in the ceiling but half of the bulbs were not working. This made the apartment dark and dingy at night. The kitchen was well designed, but on close examination was filthy – the pots and pans were unusable – and all of the dishes, glassware and utensils had to be washed thoroughly before we could use them. The furnishings were inappropriate and in disrepair. The oversized couches in the living room were tattered, torn, and dirty – way too big for the space, which encroached on the dining space, making it extremely uncomfortable to sit four people for dinner. The sofa in the master bedroom definitely needs to be replaced. Electric outlets were poorly situated in the bedroom and non-existent in the bathroom. The guest bath vanity was dilapidated and the shower heads did not work properly (needed to be cleaned out). The one drawback to the location was the noise from Brompton Street below as cars and motorcycles drag raced throughout the night.Overall - Not at all a luxury experience. The apartment was not welcoming to us when we returned from a busy day of touring and shopping. We never felt comfortable or clean during our stay in this apartment. For the price we paid – extremely disappointed. We would not return, nor recommend this to anyone.