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Avis sur Club Quarters Hotel, Trafalgar Square

4 out of 5
Club Quarters Hotel, Trafalgar Square
8 Northumberland Ave, (adjacent to Trafalgar Square), London, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 722 avis sur 1258." "
Note des voyageurs de 8 (Bien), d’après 353 avis sur 1258." "
Note des voyageurs de 6 (Satisfaisant), d’après 111 avis sur 1258." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 1258." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 1258." "

9,0/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Antoine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest relations le 16 janv. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

8/10 Bien

Jean-François

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Situation parfaite pour cet hôtel, proche de tous les lieux à voir
Séjour de 4 nuits en décembre 2023
Réponse de Club Quarters Trafalgar Square le 17 déc. 2023
Hello Jean-Francois,Thank you for your wonderful feedback and high scores! It is lovely to hear that you enjoyed our central location! We look forward to welcoming you back to the CQ in the near future.

10/10 Excellent

Murielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's an old fashioned building, very beautiful. The staff was very kind and attentive. The next Time we will Travel to London we will come back to Club Quarters Hotel for sure.
Séjour de 3 nuits en décembre 2023
Réponse de Club Quarters Trafalgar Square le 17 déc. 2023
Hello Murielle,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed your stay and that our team members were very kind and attentive! We look forward to welcoming you back to the CQ in the near future.

10/10 Excellent

James Marcel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel idéalement placé, proche des toutes les activités à pieds. Chambres propres et grandes, et personnel au top. Je recommande!
Séjour de 2 nuits en octobre 2023
Réponse de Club Quarters Trafalgar Square le 28 oct. 2023
Thank you for your glowing review James Marcel! It is great to know that you enjoyed your stay with us. Looking forward to welcoming you back in the near future!

8/10 Bien

Alain

Séjour de 1 nuit en septembre 2023
Réponse de Club Quarters Trafalgar Square le 8 oct. 2023
Thank you for choosing Club Quarters, and for taking the time to rate us - both are greatly appreciated!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en septembre 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022
Réponse de Club Quarters Trafalgar Square le 25 sept. 2022
Hello, Thank you for your lovely score and thank you for staying with us!

2/10 Horrible

Alexis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super
Séjour de 4 nuits en mai 2022
Réponse de CQ TEAM le 12 juin 2022
Hello Alexis, Thank you for your feedback. We noticed the low score and we would love to know your concerns. Please feel free to contact us directly. Thank you for choosing Club Quarters!

6/10 Satisfaisant

Florent, Le Cannet

Voyage en couple
Les points forts : Propreté et personnel et service
Emplacement idéal, chambre standard avec mauvaise isolation phonique et absence de baignoire. La déco est un peu obsolète
Séjour de 3 nuits en octobre 2021
Réponse de CQ Guest Relations le 28 oct. 2021
Thank you for choosing CQ!

10/10 Excellent

Valérie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnels prévenants
Nous avons juste passé 2 journées sur Londres mais qui furent intenses. La gentillesse du personnel de a contribué à ce parfait séjour.
Séjour de 1 nuit en mai 2021
Réponse de Matthew le 2 juin 2021
Thank you for your lovely review!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Club Quarters Trafalgar Square le 26 mai 2024
Hello John,Thank you for your wonderful feedback! From the very high scores, It is lovely to see that you enjoyed all aspects of your stay!We look forward to welcoming you back to the CQ at Trafalgar Square in the near future. Kind regards, The CQ team.

8/10 Bien

oliver

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good hotel, nice facilities
Séjour de 3 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 26 mai 2024
Hello Oliver,Thank you for taking the time to review us and we are delighted you found us so central and perfect for all the attractions and amenities! Thank you for your feedback! It is much appreciated. We look forward to welcoming you back to Club Quarters in the near future. Kind regards, The CQ team.

10/10 Excellent

Alonso

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Lovely
Séjour de 4 nuits en mai 2024
Réponse de Club Quarters Trafalgar Square le 26 mai 2024
Hello Alonso,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed all aspects of your stay! We look forward to welcoming you back to the CQ in the near future. Kind regard's, The CQ team.

10/10 Excellent

Michael Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Club Quarters Trafalgar Square le 26 mai 2024
Hello Michael,Thank you for your great feedback! From the high very scores, It is lovely to see that you enjoyed all aspects of your stay!We look forward to welcoming you back to the CQ at Trafalgar Square in the near future. Kind regards,The CQ team.

10/10 Excellent

Jeanne Kathleen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Location was perfect. The staff was helpful without being intrusive I enjoyed my stay very much and would highly recommend it
Séjour de 6 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 19 mai 2024
Hello Jeanne,Thank you for taking the time to review us. We are happy to hear that you enjoyed our location and that you found our team to be friendly and helpful. We love to hear about our guests receiving great service.We look forward to welcoming you back to Club Quarters in the near future.Kind regards,Club Quarters team.

10/10 Excellent

Tammy, BURNABY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was in an extremely central location in all directions; only thing I would, would be to have a small fridge in each room, some of us have medication that needs to be refridgerated.
Séjour de 2 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 19 mai 2024
Hello Tammy,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed all aspects of your stay! Please note for next time that although we do not have fridges in all rooms, we do provide them on request.We look forward to welcoming you back to Club Quarters Trafalgar Square in the near future. Kind regards, CQ team.

10/10 Excellent

Dale E

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Walkable to many tourist “musts”. Security was evident in the key cards.
Séjour de 7 nuits en mai 2024
Réponse de Club Quarters Trafalgar Square le 19 mai 2024
Hello Dean,Thank you for sharing your review! We are glad to hear you enjoyed your overall stay!Kind regards,CQ team.

10/10 Excellent

Milena

Voyage en couple
Loved the hotel and location! Planning on staying here again in March for my 50th bday.
Séjour de 3 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 19 mai 2024
Hello Milena,Thank you for taking the time to review us and we are delighted you found us so central and perfect for all the attractions and amenities! Thank you for your feedback! It is much appreciated. We look forward to welcoming you back to Club Quarters in March. Kind regards,CQ team.

10/10 Excellent

Alyssa

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Right next to two large tube stations! Staff was friendly. We had a great experience.
Séjour de 3 nuits en mai 2024
Réponse de Club Quarters Trafalgar Square le 12 mai 2024
Hello Alyssa,Thank you for taking the time to review us. We are happy to hear that you enjoyed our location and that you found our team to be great. We love to hear about our guests receiving the best service. We look forward to welcoming you back to The CQ at Trafalgar Square in the near future. Kind regards, The CQ team.

8/10 Bien

Kyong

Voyage en couple
Les points forts : Propreté et personnel et service
The hotel room was very small but the location was great for the money. The staff was very friendly and the free club room for coffee and tea was very nice. The bar at the hotel is nice for a convenient night cap.
Réponse de Club Quarters Trafalgar Square le 11 mai 2024
Hello Kyong,Thank you for taking the time to review us. We are happy to hear that you enjoyed our location and that you found our team to be friendly. We love to hear about our guests receiving great service.We look forward to welcoming you back to Club Quarters in the near future.Kind regards, Club Quarters team.

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The views fro this property are great, could see the eye and Big Ben.
Séjour de 2 nuits en mai 2024
Réponse de Club Quarters Trafalgar Square le 11 mai 2024
Hello Joseph,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed all aspects of your stay! We look forward to welcoming you back to the CQ in the near future. Kind regards, The CQ team.

10/10 Excellent

ALBERTA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The surrounding area was safe and clean.
Séjour de 3 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 11 mai 2024
Hello Alberta,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed your stay, and felt safe. We look forward to welcoming you back to Club Quarters Trafalgar Square in the near future.Kind regards,CQ team.

6/10 Satisfaisant

Hira

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hotel is very dated and the bathrooms in both rooms I stayed in smelled really horrible.
Séjour de 1 nuit en mai 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Hira,Thank you for taking the time to review us. Your feedback is essential in our ongoing efforts to improve our service standards. I apologise that we failed to meet your expectations on this occasion and. Your comments have been shared with the appropriate departments so that they may be addressed and focus our ongoing efforts to make improvements. Thank you for choosing Club Quarters Hotel, London, Trafalgar Square,

10/10 Excellent

Maura Majella

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brilliant location
Séjour de 3 nuits en mai 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Maura,,Thank you for your great score and it is lovely to hear that you enjoyed all aspects of your stay! We look forward to welcoming you back to the Grand in the near future. Kind regards,CQ team

10/10 Excellent

Lupe

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its a great property! Just in the center of London, everywhere around is walkable. Its clean and nice but its time for an update. Staff is great!
Séjour de 2 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Lupe,We are delighted to know that your enjoyed your stay and our central location. Thank you for also highlighting the effort of our team! We hope to welcome you back very soon! Kind regards, CQ team

10/10 Excellent

James Morgan Cusaac

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my second stay at Club Quarters Trafalgar Square. The staff is very friendly and helpful. I felt safe in the hotel and it was quite. There are two things that I really like about this hotel. First, it is very close to Embankment tube station. You can easily get to the London Tube and quickly get around the city. Second, this hotel has a small laundry facility that is free for guests to use. Really like that!
Séjour de 7 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello James, Thank you for taking the time to review us. We are happy to hear that you enjoyed our location and that you found our facilities to be great. We love to hear about our guests receiving the best service.We look forward to welcoming you back to The Grand at Trafalgar Square in the near future. Kind regards, The CQ team.

10/10 Excellent

Diane, San Francisco

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely historic property with beautiful gothic marble decor.
Séjour de 5 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Diane,Thank you for your wonderful feedback! It is lovely to hear that you enjoyed all aspects of your stay! We look forward to welcoming you back to the Grand in the near future. Kind regards, CQ team

10/10 Excellent

Kerry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel in a great location
Séjour de 1 nuit en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Kerry,Thank you for your lovely feedback. We are delighted to hear you enjoyed your stay with us. Thank you for choosing The CQ at Trafalgar Square!

8/10 Bien

Chakradhar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed here for a marathon, and it was very conveniently located in the heart of London. The only complaint is that there are no exhaust fans in the bathroom. Otherwise, the service is fantastic, and you can't beat the location!
Séjour de 4 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Chakradhar,We are delighted to know that your enjoyed your stay and our central location. We hope to welcome you back very soon! Kind regards, CQ team.

10/10 Excellent

Antonio

Séjour de 2 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 19 mai 2024
Hello Antonio,Thank you for your wonderful feedback! From the very high scores, It is lovely to see that you enjoyed all aspects of your stay!We look forward to welcoming you back to the CQ at Trafalgar Square in the near future. Kind regards, CQ team.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My wife and I stayed in a Club Room for 4 nights. It was our first time traveling to London from the United States, and we are so thankful we booked a room here. We love walking around while exploring new cities and this hotel gave us the ability to do that. We felt safe to see the city on foot; walking to Buckingham Palace, Big Ben, Westminster Abbey, and more. Staff was excellent. Complimentary coffee (with a to-go option) in the Club Lounge every day.
Séjour de 4 nuits en avril 2024
Réponse de Guest relations le 25 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

Kathryn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Room was fine, clean and well maintained. Staff were friendly
Séjour de 2 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

8/10 Bien

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It would be nice to have breakfast (Continental) included with the room rate and upgrade to larger breakfast as needed. The Continental breakfast had no protein other than dairy based while we were there and one of us has dairy intolerance.
Séjour de 3 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing The Grand, and for taking the time to review us - both are greatly appreciated and we look forward to welcoming you back again one day!

8/10 Bien

JENNIE

Séjour de 3 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Jennie,,,Thank you for your great score and it is lovely to hear that you enjoyed all aspects of your stay! We look forward to welcoming you back to the Grand in the near future. Kind regards,CQ team

10/10 Excellent

Hailey, North Las Vegas

Séjour de 8 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Hailey,,Thank you for your great score and it is lovely to hear that you enjoyed all aspects of your stay! We look forward to welcoming you back to the Grand in the near future. Kind regards,CQ team

8/10 Bien

Felipe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location . London centrum
Séjour de 3 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing The Grand, and for taking the time to review us - both are greatly appreciated and we look forward to welcoming you back again one day!

10/10 Excellent

Jerrad

Séjour de 2 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 mai 2024
Hello Jerrad,,Thank you for your great score and it is lovely to hear that you enjoyed all aspects of your stay! We look forward to welcoming you back to the Grand in the near future. Kind regards,CQ team

10/10 Excellent

Joan Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location- very walkable. Hotel staff were amazing- very friendly and always happy to help. Room was very nice- spacious and clean, with a small mini fridge and microwave. Would definitely stay next visit to London.
Séjour de 6 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

4/10 Médiocre

Madelin Mabel, Pflugerville

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was basic and not very cozy . Doesn't offer 24 hours rooms service. Not a mini bar fridge. The staff at the frond desk not the best friendly peoples. Again the guests need to get up and get everything in their own. I rather stay again at Piccadilly West end. Best hotel in central london. Additional if you need your room clean you need to call by 10am otherwise they wont give you the services. You will be close to trafalgar Square 3 minutes walking. Piccadilly circus 10 minutes. London eyes 11 minutes. Unfortunately the hotel just offers you the bed and thats it. Big hotel but poorly services. Guest needs 24 hours room services. Thank you. I stayed 8 nights.
Séjour de 8 nuits en avril 2024
Réponse de Guest relations le 19 avr. 2024
Thank you for choosing us Madelin, however we apologise that we did not fully meet your expectations, we will pass your comments on to the management team with a view to making improvements moving forward. We hope you will give us another opportunity to meet all of your expectations with a return visit in the future.

10/10 Excellent

Stacy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic location, great stay!
Séjour de 5 nuits en avril 2024
Réponse de Club Quarters at Trafalgar Square le 10 avr. 2024
Thank you for taking the time to review us Stacy. We are delighted to hear that you enjoyed our fantastic location and that you had a great stay. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in a central location. Easy access to several tube stations. The coffee room was great as well. Hotel was also very sound proof surprisingly where I felt we never heard any noise from the busy area outside. Staff were great and helpful as well. I would stay here again!
Séjour de 1 nuit en avril 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for taking the time to review us Andrew. We are delighted to hear that you enjoyed our central location and thank you for mentioning our great team members. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Jasmin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was great! Clean.
Séjour de 2 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for taking the time to review us Sandra. We are delighted to hear that you enjoyed our great location. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

Gloria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location Walkable distance to main attractions
Séjour de 3 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for taking the time to review us Gloria. We are delighted to hear that you enjoyed our excellent location. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

4/10 Médiocre

Doo Young

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back one day!

10/10 Excellent

Sandra

Séjour de 2 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 10 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back on your next trip to London!

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fantastic location and walkable to major sights as well as the west end.
Séjour de 4 nuits en avril 2024
Réponse de Club Quarters Trafalgar Square le 7 avr. 2024
Thank you for taking the time to review us Sandra. We are delighted to hear that you enjoyed our fantastic location. We look forward to welcoming you back to Club Quarters at Trafalgar Square on your next trip to London

10/10 Excellent

michelle ann

Séjour de 3 nuits en mars 2024
Réponse de Guest relations le 25 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated, and we are delighted you enjoyed your stay!

10/10 Excellent

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location was great for walkability and proximity to tube
Séjour de 4 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 3 avr. 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We hope to welcome you back one day!

10/10 Excellent

Ricardo

Les points forts : Propreté et personnel et service
Ok
Séjour de 3 nuits en mars 2024
Réponse de Club Quarters Trafalgar Square le 2 avr. 2024
Thank you for choosing to stay with us! We hope to welcome you back very soon!

10/10 Excellent

Michele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location; easy walk to most major attractions, shopping, and restaurants. The staff were friendly, welcoming, and incredibly helpful with everything. Room was comfortable; street noise was a little loud at times. Absolutely will stay there again.
Séjour de 4 nuits en février 2024
Réponse de Club Quarters Trafalgar Square le 31 mars 2024
Thank you for choosing Club Quarters, and for taking the time to review us - both are greatly appreciated. We are delighted you enjoyed our excellent location, comfy room and friendly staff. We are looking forward to welcoming you back on your next trip to London!