10/10 Excellent
Olivia
Voyage en couple
21 nov. 2025
Les points forts : Propreté, personnel et service, équipements
Lovely, clean stay with very kind and friendly staff! Loved how central the location was; easily walkable to the main highlights of Hot Springs. Wish the rooftop was open to guests more than it was (very specific hours unfortunately); wasn't accessible outside of rooftop bar hours which was disappointing. Also the "valet parking-only" stuff was silly -- first of all, there's free public parking within walking distance during the day, you just have to look, and second, we were there for one night, so it was WAY cheaper and more convenient to pay for hourly street parking in the morning than pay $30/day only to 1) not have easy access to our car 2) have someone park our car literally less than a few hundred feet down the road. If this were NYC or a busy city, I'd understand and even appreciate the valet-only option, but I really wish this property would consider allowing self-parking in their lot as an alternative to valet. Especially for Hilton Diamond members! Hilton hotels typically provide complimentary or VIP parking for loyalty members, but that was not available at this location (would be an easy thing to incorporate in the future!). Also more convenient because we had constant access to our vehicle, which was important to us to be able to go visit different parts of the national park. However, we really loved our stay at this hotel, especially how unique it was and friendly the people were. Yes, the parking situation was a little silly, but I definitely do recommend! :)
Olivia
Séjour de 1 nuit en novembre 2025