2/10
We were cancelled on the day of checkin by the lift apartments while traveling overseas. Lift apartments gave no explanation other than they overbooked. Luckily I called to confirm before we arrived otherwise we would have had no idea. Vrbo was absolutely no help either. I spent two hours on the phone being transferred between the customer care unit and the rebooking unit. No one would help. We finally had to make our own hotel reservations 10 minutes before getting on the plane. What a disaster!! Steer clear!! Not trustworthy.
Chrissy B.
Séjour de 3 nuits en juin 2022