Un parking sans voiturier est accessible pour un montant de 15 USD
par jour. Un parking avec voiturier est disponible pour un montant de 22 USD par jour.
Shower barely worked/broken, Wallpaper peeling with water damage in entire bathroom. Ice machine was broken on floor 13 right next to our room and continued to loudly beep all night. Paid extra for a King Suite and we woke up to the roof leaking severely next to our electronics. Had to put our stuff in the car until they eventually called us to proceed to put us in a smaller room. We typically have no complaints at hotels, and expect little, but this entire experience ruined our trip. Never seen a "high quality" hotel offer such a low quality experience. I do not suggest staying here, and they didn't even offer a refund for all of the inconvenience. Will be leaving videos and pictures on the google review.
The staff was excellent, extremely kind and made you feel at home. On site dining options including Starbucks coffee in the morning. Was going to concerts at rupp arena which is right across the street.
Bar tender was super nice and they were so busy every night. The bathroom was not designed well the door wont even open. Very odd the door almost propa open on middle od the toilet.
Very close to Rupp Arena. Grabbed a cocktail in hotel bar before walking across street to concert at Rupp. Enjoyed buffet breakfast with made to order omelets. This was not a free breakfast bar. Room was very quiet and comfortable. Free WiFi only if Hilton Honors member which frontdesk staff were no help getting sorted out for us but otherwise nice stay. You do pay to park in garage.
Our room was not ready after about 4:30 they came and got us in the bar area. They wanted us to stay in another room and were told to go wait in the bar area. The staff was very rude and we wished we stayed somewhere else. This is my 3rd bad experience with the Hilton Hotels and will definitely draw a line through their name next trip. They used to stand for something....not anymore....