Omni à Les Appalaches

« The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant....

« Stayed here initially back in Nov 2019 and love it so much, we came back and does not disappoint. Love the fact that there are multiple restaurant locations to choose from. The gumbo in dome of their establishments are awesome btw, even though I've lived in New Orleans and know how original gumbo is made. They incorporate a tomato base within it that's makes it even better and might even rival NOLA gumbo, although New Orelans locals might not like me saying lol. Rooms are clean, large and well...