4/10 Médiocre
John Peter, Morgantown
Voyage en famille
13 déc. 2025
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
We arrived around 2:00 am of 12/9/2025, having arrived from a 5-hour flight and then driving for 2 hours to Leavenworth. I travelled with 1 large suit case and 3 smaller ones. I was given one map to look for our room (surprised about this). I wasn’t expecting a long trek into the dark unknown of the property. It is not described in the hotel’s Expedia that rooms are actually huts across a vast land, and that you have to do trek outdoors carrying your luggage. It was so dark and rainy and the staff did not provide assistance carrying our luggage and finding our room. (It is not a 4- or 5-star hotel but at least I was expecting assistance to be offered since it was so late at night and it was rainy, not to mention that the unloading zone is a few more yards away from the guest office, making the trek longer towards our room). I had to go round-and-round across the property in the middle of a rainy and freezing night looking for our room. I got lost several times because it was so dark and the signs are so small and difficult to see, before I called the office to ask for directions. No signs on the walkways where the rooms are located. Then I had to go back to the unloading zone to fetch my family and the rest of our stuff. To my further dismay, there was no drinking water provided in the room. We just slept it off, only to be awaken by noisy neighbors with a barking dog. Overall, very inconvenient depending on your family’s needs, and don’t expect much assistance.
John Peter
Séjour de 3 nuits en décembre 2025
