Not private pool in family room like says. No separate in room dining area or kitchen in family room like it says. No 3 beach bars. No house keeping daily. Lock could have easily been bent to get into room. Check in and out was odd and disorganized. Nelson was awesome but the listing was just inaccurate.
We are very happy with the amazing service that scarlet Jimenez from the office gave us, the hotel in general is absolutely beautiful, very clean, quiet and just in front of the beach đïž, with a convenient store downstairs, the kitchen with all the available food to make a delicious breakfast. Nelson the housekeeper man was very helpful, respectful and friendly, always making sure we had everything we need. The pool was the best with an amazing ocean view. I recommend this hotel to anyone that comes to Las Terrenas, DR and we definitely will come back here.
Thank you Scarlet & Nelson.
Melania & Yasmin from New Jersey.
Ă una struttura molto bella e dotata di tutti i confort. Ă presente un ampissima cucina, una comodissima lava asciugatrice, una piscina in terrazza con solarium, ma piĂč di tutto stanza comoda e gentilezza del personale al top. Mi sono sentito a casa.
Perfect placeret og ser ud fuldkommen som pÄ billederne. Stille sted som har en hjemmelig fÞlelse. Rigtig gode fÊlles omrÄder og endda gratis brug af vaskemaskinen. Ejeren er super sÞd og virkelig hjÊlpsom. Vi kommer helt sikkert gerne igen :)
El hotel es muy limpio y seguro, el personal que nos atendiĂł excelente, tiene una vista espectacular desde la piscina hasta la playa que esta en el mismo frente y todo cerca.!! 10/10đȘ