Palaces à Lalomanu

« Buffet breakfasts were great. Rooms were clean. Our rooms were in a construction area of the resort. A few staff were happy and cheerful but many seemed down and intolerant of guests (we experienced a few staff members snatch menus from us after we ordered and expressing attitude towards us for just ordering drinks (without food) for afternoon tea). The meals and drinks are quite expensive and in smaller portions when compared to other resorts in Samoa. Our room had a TV and DVD player that...

« Room was not clean, bed had sand inside ( as if someone had slept there before us) old beer bottles in cupboard. Mirror had, fallen down in bathroom. Breakfast was just toast and cereal with some pancakes and only available for a short time ( 7.30 to 9am). Its good for people who need space and just need somewhere to sleep with aircon. »

« Nous ne sommes pas restés à Vailua Beach Fale car , nous n'étions pas attendus .le personne présente était surprise de nous voir .Pas de chambre préparée , le sol très sale avec des araignées dans les coins et plafonds , sanitaires sales dont cuvette WC noire , draps des anciens clients sur les lits .Pas d'enthousiasme pour ameliorer la situation . Nous sommes partis alors que nous avions payé les 3 nuits . Nous espérons être remboursés par Expédia avec qui nous avions réservé . »