Ranchs à Lacs de Salzbourg

« كل شى رايع جدا و خدمة ممتازة يعيبه فقط سعره المرتفع نوعاً ما »

« Déçue. Ce n’est pas conforme aux photos. C’est vieillot. Le personnel est froid »

« Our experience at this hotel was extremely disappointing. There was a misunderstanding regarding the parking arrangement, and when we tried to clarify and even compromise, the staff member at the reception (an older male) became very rude and aggressive. Instead of helping resolve the issue, he insulted us, mocked our English, and even threatened to remove us from the hotel. We found his behavior completely unacceptable and felt unsafe. Other reviews mention rudeness also. While Obertraun itself...

« A quelques dizaines de mètres du lac, dans un emplacement calme, cet hôtel a de grandes chambres un peu vieillottes mais très confortables. Un souci au check out : l'hôtel n'avait pas eu les informations de paiement et nous demandait de régler la chambre déjà payée... Avec l'aide de l'opératrice de chat hotel.com et de l’hôtesse de l’hôtel (qui parlait français) cela a pu être réglé avec efficacité mais nous avons perdu 1/2h. A noter que le restaurant de l'hôtel est fermé le mercredi, mais il y...

« The pension is conveniently located for exploration of the area by car. My room was clean and the property is well maintained. The reception desk representative is not present in the building. You have to communicate with them via SMS, email, WhatsApp. This involves check in and check out. Upon my arrival I had to send them a photo of my national ID to receive a PIN for opening the entrance door and my room. »