2/10
Alma communicated just fine. Unfortunately the day before we were supposed to arrive she cancelled our reservation due to, what she claims, a plumbing leak that could not be repaired in a timely fashion. With that being said, I understand that things like this happen every now and again. However, the year before we rented from Alma and she forgot we were coming and did not have the home clean. My mom and I had to clean it. She made it right by refunding a day but it makes me wonder what is going on with this owner. Not only was our reservation cancelled it was during EOUâs homecoming weekend so we couldnât not find other accommodations. I just feel that she is extremely unorganized and now I canât trust reserving any of her properties.
Tracy L.
Séjour de 2 nuits en octobre 2024