Palaces à Kuantan

« 1. It’s self-checkin checkout process without real person showing up. 2. There was sink smell in the room for the first day »

« The shower was dirty. The bed was hard like a rock you can feel the slats under you. Only 2 towels and pillows given was told no after I asked for more. No pool towels provided. Staff are miserable. I tried to contact Wotif a week earlier to shorten my stay but they didn’t respond because I wanted a refund for 1day because we planned to leave early, but no response. Will not be using Wotif again! »

« Nice spot at entry of natural parc »

« The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst. »

« Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

« Good »

« Un complexe hôtelier magnifique sur la baie de Cherating. Le restaurant est bon mais la carte est limitée après quelques jours. La vue de la villa sur la plage est superbe. »