4/10
Arriving at the location we were greeted with over 90 degrees in the unit with the bedroom being over 100 degrees. The AC was broken and after apeaking to the customer service team they told me if I wanted it fixed that day I would have to do it myself. Keep in mind it was my 7 year old son and myself and the only response was fix it myself or wait until they can get there. We had to sleep on the floor in the living room the whole trip because of the conditions. The parking was another joke they tell you to check in at the front desk but there is never anyone at the front desk. The parking space they give you is only for smaller cars no truck no jeep no suv. My son found bugs in the kitchen drawers. The furniture was very old and outdated. The view was nice the pool was a nice touch but overall very disappointed how everything was handled. They did send someone out the next day to replace the AC but it struggled to keep the unit around 80 degrees. While there we did everything asked from us and when we left we made sure to leave it in better condition then received. Leaving 3 new fans I bought as well.
Joseph
Séjour de 5 nuits en juillet 2025