Les notes se basent sur un nombre total de 109 avis vérifiés

4,1 sur 5
Recommandé par 89 % des clients
4,2 Propreté de la chambre
4,4 Services et personnel
4,2 Confort de la chambre
4,0 Conditions de l'hôtel
Avis Expedia vérifiés
2 sur 5
par un voyageur vérifié de St. Louis

Yuck

Publié le 21 août 2017
Les + : location, pet friendly.
Les - : Everything..omg.
Yuck..carpets were gross and sticky. Bathroom floor was dirty. The halls smelled awful of chlorine from the pool..overall a dirty hotel.
2 sur 5
par Stephen

Needs some work

Publié le 6 juil. 2017 sur Hotels
Checked in late...Wendi was great! However, Wendi couldn't save the other little details that stood out that made feel like $135 for the night was definitely not worth the price. The hotel was dirty and a lot of things just looked old and needing to be updated. The shower had hair in it and it just had an overall look of uncleanliness. I was pretty disappointed in the quality for the price.
5 sur 5
par un voyageur vérifié

nice place to stay

Publié le 5 juil. 2017 sur Hotels
good place to stay
4 sur 5
par MARILYN

Good stay

Publié le 27 juin 2017 sur Hotels
The front desk staff lwere very welcoming and helpful. Room was clean and bed was comfortable. Must be an older Fairfield, needs updates if it wants to be competitive with the newer motels surrounding it.
4 sur 5
par un voyageur vérifié

Pleasant stay

Publié le 25 juin 2017 sur Hotels
The staff was great, very friendly. The hotel could use some upgrades, but it met our needs. Based on previous reviews, it's what we expected.
5 sur 5
par brandy

Publié le 5 juin 2017 sur Hotels
Great hotel. Comfy, clean beds, great breakfast.
4 sur 5
par Samantha

Publié le 14 mai 2017 sur Hotels
Pool is small. Good breakfast
4 sur 5
par Clarence

Nice hotel in Joliet

Publié le 15 avr. 2017 sur Hotels
At check in, Amber was very personable and friendly. After a long drive to get there, she greeted me warmly. She is very enthusiastic, good ambassador for your property. Room was fine, nice and quiet, very clean, plenty of parking. No complaints.
4 sur 5
par Cassie

Publié le 31 mars 2017 sur Hotels
The hotel was great. The lady that checked me in was having problems. She mentioned she was new and no one else was around. It took at least 20 minutes to check me in b/c she couldn't figure out the computer.
Commentaire laissé par : Direction de l'hôtel
6 avr. 2017 par Katy, Direction de l'hôtel
Dear Cassie, Thank you for expressing your concerns with us. We understand how frustrating this could be during your check in process. At the Fairfield we strive for a stress free stay. Our apologies for falling short of that. Sincerely Winter
3 sur 5
par Dorothy

Publié le 6 mars 2017 sur Hotels
room was not what I was told it would be when I made the reservation, They don't even have rooms like the one I was promised. Rooms looked old semi shabby. A\C & Heating unit did not work. Microwave did not work. Front desk staff was very friendly
Commentaire laissé par : Direction de l'hôtel
13 mars 2017 par General Manager, Direction de l'hôtel
Dear Dorothy, Thank you for taking the time to review our hotel and staff. I am truly sorry to hear that we did not meet your expectations during your stay with us. We appreciate your feedback as it helps us to improve. Thanks again and have a wonderful day. Sincerely, Katy