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Avis sur Izla Beach Front Hotel

4.5 out of 5
Izla Beach Front Hotel
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 665 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 209 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 68 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 36 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1004." "

9,4/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

marc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon hôtel
Réponse de Yeimy Chalé,Concierge le 6 mai 2024
Appréciable Marc nous vous remercions d’avoir choisi Izla Hotel pour vos vacances, nous espérons vous accueillir bientôt à nouveau.Bonjour !

10/10 Excellent

thierry, Ste-Thérèse

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Super hôtel. Excellent service. Staff très gentil. Emplacement génial
Séjour de 2 nuits en mai 2024
Réponse de Yeimy Chalé, Concierge le 6 mai 2024
Dear Tierri it has been a pleasure to have you as our guest makes us happy to know that you have enjoyed the Izla Hotel experience, we hope soon to welcome you again.Kind Regards!

10/10 Excellent

Antsan, Gatineau

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Yeimy Chalé ,Concierge le 28 avr. 2024
Thank you for choosing Izla Hotel, we hope to welcome you again very soon!Regards!

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout
Séjour de 7 nuits en décembre 2023
Réponse de best regards, Customer service Izla Hotel le 26 déc. 2023
Dear Ian,Thank You so much four you kind feedback helps us to continuously improve our services. Im glad to hear you really enjoyed your holidays with us. We hope to have you back in this your home very soon to continue to pamper you.

10/10 Excellent

Francine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bel hotel mais tres cher pour la restauration, mieux vaut se deplacer et aller au centre ville 😉
Séjour de 7 nuits en janvier 2023

6/10 Satisfaisant

Chrysis

Séjour de 1 nuit en mars 2022

10/10 Excellent

michel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C’était fantastique hôtel de propreté impeccable les chambres vraiment spacieuse et très très confortable moderne la terrasse sur le balcon incroyable vue sur la mer et le terrassement piscine et terrasse sur le toit avec piscine et vue sur la mer personnel de toute grande qualité Hôtel Izla vraiment à recommander Aucun doute et aucune hésitation
Séjour de 1 nuit en février 2022

10/10 Excellent

Ichai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2022

8/10 Bien

Thibaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Super
L'hotel est super un peu excentré du centre pour le calme , une odeur de renfermé dans les chambres mais elles sont spacieuse et confortable , la piscine magnifique même si la plage n'est pas géniale.
Séjour de 2 nuits en août 2021
Réponse de Customer Service le 16 sept. 2021
Dear KEVY , many thanks for sharing your experience and we look forward to welcoming you again.

8/10 Bien

Cedric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2021
Réponse de Customer Service le 19 janv. 2021
Dear Cedric, thank you for visiting us and we already look forward to see you again.

8/10 Bien

Leah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We returned after 5 years of being away, it has lost some of its charm, parking was packed, first room barely had hot water pressure was moved to another room and it was better. Venders in the lobby which was honestly annoying since we spent all day being haggled by venders off property only to come to the hotel and continue to be bothered. The bellhop and front desk were very inviting when we first arrived, champagne, cold towel and help with our bags was nice. Breakfast was decent but the orange juice wasn’t the same as 5 years ago. It didn’t taste freshly squeezed. lol would recommend to friends and family. Beach is beautiful to look at but wouldn’t swim in it.
Séjour de 3 nuits en mai 2024
Réponse de Yeimy Chalé.Concierge le 25 mai 2024
Dear Leah makes us happy that you have returned to this your home Izla Hotel, we appreciate your kind message and of course we have taken note of all the observations that you have let me know to send them to the appropriate department to review this situation,we regret that this occasion has not been entirely satisfactory.hope to give you the coming again with more and better services.Kind Regards!

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Izla Beach Front Hotel is by far one of the great hotels in that area of the island. The property was well maintained, if anyone plans to reserve a room make sure you add the daily breakfast option, food was delicious! I can't say enough about this hotel and Claudia who serves the pool area, she was AMAZING!!! She knew everyone by name and was very attentive to all the guests at the pool. Claudia, thank you so much for your hospitality and your kindness! I will certainly use this hotel again and can't wait to get back there!!! #hiddengem
Séjour de 5 nuits en mai 2024
Réponse de customer service le 23 mai 2024
Good morning miss lisa we hope and you have arrived well home, thank you very much for your comments we hope and soon you can return to your home izla hotelkind regards

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing! Definitely going back!
Séjour de 3 nuits en mai 2024
Réponse de customer service le 23 mai 2024
Good morning miss Jennifer we hope and you have arrived well home, thank you very much for your comments we hope and soon you can return to your home izla hotelkind regards

10/10 Excellent

SANTIAGO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent stay
Séjour de 1 nuit en mai 2024
Réponse de customer service le 23 mai 2024
Good morning Mr Santiago we hope and you have arrived well home, thank you very much for your comments, we hope and soon you can return to your hotel izla home.kind regards

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is beautiful and staff is all great. My only issue there was getting bottled water late at night, there should always be someone at the front dest with bottles of water, whether it cost money or not. We were told to wait until someone brings it up to the room, which can take far longer than you would like when you are thirsty
Séjour de 3 nuits en mai 2024
Réponse de customer service le 23 mai 2024
Good morning Mr Matthew we hope and you have arrived well home, thank you very much for your comments take them into account to improve our services, we hope and soon you can return.kind regards

10/10 Excellent

Susan, Sunset

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay. Very clean and staff very helpful. Will not be my last stay
Séjour de 3 nuits en mai 2024
Réponse de customer service le 23 mai 2024
Good morning Miss Susan we hope and you have arrived well home, thank you very much for your comments, we hope and soon you can return home izla hotel.kind regards

10/10 Excellent

Judith

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything is excellent, except for some employees at the front desk .
Séjour de 3 nuits en mai 2024
Réponse de customer service le 23 mai 2024
Good morning Miss Judith we hope and you have arrived well home, thank you for your comments and we will work more on our service and an apology for the inconvenience you have had with our fellow receptionists kind regards

8/10 Bien

Shelley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet location near some restaurants and grocery store not too far away. Excellent staff and cleanliness. Only downside was that the beach was made with sandbags cut open. We just drove to north beach or did excursions most of the time so not an issue.
Séjour de 5 nuits en mai 2024
Réponse de Yeimy Chalé,Concierge. le 14 mai 2024
Dear Shelley we are glad to know that you have had a beautiful experience at Isla Hotel, we appreciate your preference and look forward to welcoming you again.

10/10 Excellent

Robin Durwood Sturm

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 7 nuits en avril 2024
Réponse de Yeimy Chalé, Concierge. le 14 mai 2024
thank you for your preference, we expect you soon back.Greetings

10/10 Excellent

HELGA c., miami

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
amé la atención un lugar callado tranquilo . volveria de nuevo
Séjour de 3 nuits en mai 2024
Réponse de Yeimy Chalé,Concierge. le 14 mai 2024
Dear Helga we are glad to know that you have had a beautiful experience at Isla Hotel, we appreciate your preference and look forward to welcoming you again.Warm Regards!

10/10 Excellent

Evelyn Alejandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good
Séjour de 4 nuits en mai 2024
Réponse de Yeimy Chalé, Concierge. le 15 mai 2024
Dear Evelyn we are glad to know that you have had a beautiful experience at Isla Hotel, we appreciate your preference and look forward to welcoming you again.Kind Regards!

4/10 Médiocre

Denise

Séjour de 4 nuits en mars 2024
Réponse de Yeimy Chalé,Concierge le 14 mai 2024
Thank you for your preference, we expect you soon back.Regards!!!

10/10 Excellent

Chad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David at Izla Cafe was amazing … along with all the staff at the hotel … very beautiful hotel I would recommend it to anyone
Séjour de 5 nuits en mai 2024
Réponse de Yeimy Chalé, Concierge. le 14 mai 2024
Dear David we are glad to know that you have had a beautiful experience at Isla Hotel, we appreciate your preference and look forward to welcoming you again.Regards!

2/10 Horrible

Martin

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Literally got charged for anything. Staff was rude. Staff stated I would be charged to use a beach chair. Also got charged for having my own liquor in the hotel.
Séjour de 1 nuit en mai 2024
Réponse de Yeimy Chalé,Concierge le 8 mai 2024
Dear Martin thank you for your kind message, in Izla Hotel nothing makes us happier than to obtain the total staisfaccion our guests, we regret not having filled your expectations,we send you a warm greeting!

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Yeimy Chalé,Conciege le 8 mai 2024
Dear Mary we appreciate your kind message, in Izla Hotel nothing makes us happier than knowing that our guests have had a beautiful experience

8/10 Bien

Scherhesad

Séjour de 2 nuits en mai 2024

10/10 Excellent

Dawn, Coal City

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I did not get a room upgrade but I liked my room. Perfect ! Asked ahead of time for a refrigerator and got it.
Séjour de 5 nuits en avril 2024
Réponse de Yeimy Chalé, Concierge le 8 mai 2024
Dear Dawn we appreciate your kind message, in Izla Hotel nothing makes us happier than knowing that our guests have had a beautiful experience

10/10 Excellent

Juan Pablo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 7 nuits en avril 2024
Réponse de Yeimy Chale,Concierge le 6 mai 2024
Dear Juan Pablo , we appreciate that you have chosen Izla Hotel for your holiday.Greetings!

6/10 Satisfaisant

MIN

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Bathroon floor was not so clean and roo lighting issue in the room.
Séjour de 1 nuit en mai 2024
Réponse de Yeimy Chalé.Concierge le 8 mai 2024
Dear Min, we appreciate your message, each one is very important for us as it contributes to the daily improvement of our services. we send you a warm greeting!

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Went for 6 days. Rented a golf cart. Fantastic trip!!!
Séjour de 5 nuits en avril 2024
Réponse de Yeimy Chale,Concierge. le 4 mai 2024
thank you for choosing Izla Hotel, we hope to welcome you back in this your home.Regards!

10/10 Excellent

Kevin Kelly

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at Izla Beach was exceptional, especially Armondo and Yeame. All staff greeted you joyfully any time you pasted or interacted with them. All the facility was clean and organized, towels were always available for the pool area. The food and beverages were really good and if you had any requests for drinks they were happy to accommodate. I can’t say enough good things about the resort. The cost was very reasonable for the stay but all food and beverage prices have gone up significantly all over the island, but that is pretty much like anywhere these days.
Séjour de 8 nuits en avril 2024
Réponse de Yeimy Chalé,Concierge le 3 mai 2024
Dear Kevin in sings us to know that you have enjoyed the experience izla Hotel and you have taken that great image of our service , of course we will share your message with our collaborators , again Thank you and we hope to welcome you again.Kind Regards!

8/10 Bien

Alma, Chesterfield

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Beautiful newer hotel. Rooms are clean and beds are super comfortable. Beach and pool areas are beautiful and the water is amazing in that area. The staff at the pool area and restaurant were subpar. The hotel was not at full capacity and the waiter (male) by the pool was slow, not responsive and had a poor attitude. Claudia at the poor bar was amazing.
Séjour de 1 nuit en avril 2024
Réponse de Yeimy Chalé, Concierge le 3 mai 2024
Dear us in sings to know that you have enjoyed the experience izla Hotel and you have taken that great image of our service , of course we will share your message with our collaborators , and we also take turns the note for the corresponding department, Thank you again and we look forward to welcoming you again.

10/10 Excellent

Nancy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service
Séjour de 5 nuits en avril 2024
Réponse de Yeimy Chale,Concierge le 3 mai 2024
Thank you for choosing Izla Hotel, your opinion is very important to improve our services. Greetings!!

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was very clean the food was excellent how breakfast was limited. The staff was out going, kind and helpful. If you want a pool fantastic! The beach was nice but small. The water was warm and clean however the sand in the water was mucky it felt awful on your feet and up between your toes most people walked in, turned around and went right back out. It felt like mucky lake bottom. There was always a cab waiting outside. It’s a $10.00 cab ride to the other end of the island for shopping and good dinners. This is our second year although the hotel was nice I would not return because of the water other end by the Mia water was much nicer
Séjour de 7 nuits en avril 2024
Réponse de Yeimy Chalé,Concierge. le 30 avr. 2024
We appreciate your message and thank you for choosing Izla Hotel, we regret that the nature of the beach has not filled your expectations we will continue to work to offer a better service every day to our guests.Warm Regards!

8/10 Bien

Natalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Yeimy Chalé Concierge. le 3 mai 2024
Thank you for choosing Izla Hotel, your opinion is very important to improve our services. Greetings!!

10/10 Excellent

Mary, Roseville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful and very well-maintained property with amazing staff!! We will definitely be returning. Loved it!!
Séjour de 3 nuits en avril 2024
Réponse de Yeimy Chalé Concierge le 3 mai 2024
Dear Mary in sings to know that you have enjoyed the experience izla Hotel and you have taken that great image of our service , of course we will share your message with our collaborators , , Thank you again and we look forward to welcoming you again.

10/10 Excellent

Claudia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved this hotel! First off I have to mention how quiet it was! I'm kind of a difficult sleeper so this matters a lot to me . Also the beds are so comfortable! I slept like a baby. I was on the 5th floor so waking up each morning and going on the large balcony to look out at the beautiful ocean and lovely pool made my day. As well, I could view the amazing sunsets from the balcony. The staff were amazing. We ate breakfast at the hotel and it had a huge selection and was good. I would recommend asking for The breakfast package when you check in. We didn't know about this so it cost us more. But great coffee and individually cooked egg dishes- amazing chilliquilles, fruit and much more. A big shout to the staff: David, Marcos and Dani- all were so helpful friendly and attentive. But really all the staff was great! The only downside about the location is it is far from other restaurants and beaches. (There is a small beach at the hotel) But everything is just a short cab ride away- Enjoy!
Séjour de 5 nuits en avril 2024
Réponse de Yeimy Chalé,Concierge le 28 avr. 2024
Dear Claudia we love to know that you have enjoyed the experience izla Hotel and that we have filled your expectations, nothing excites us more than providing total satisfaction to our guests, we will share this message with our collaborators and we hope to welcome you again in this your home Izla Hotel!Warm Regards!

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Izla Beach is in a great location on the island for quiet relaxation, the hotel rooms and public spaces were all clean and well maintained, the staff was so so so kind and thoughtful, and the strip of beach is small and private. It's a bit far away from the downtown area, so definitely get a golf cart for roaming! And my only disappointment was the food at Numa, but the food at the Cafe was excellent every meal I had. I'd definitely recommend staying here!
Séjour de 4 nuits en avril 2024
Réponse de Yeimy Chalé.Concierge le 28 avr. 2024
Dear Jessica we love to know that you have enjoyed the experience izla Hotel and that we have filled your expectations, we hope to welcome you again in this your home Izla Hotel! Warm Regards!

10/10 Excellent

Gabriela

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
xd
Séjour de 2 nuits en avril 2024
Réponse de Yeimy Chalé,Concierge le 28 avr. 2024
Gracias por elegir Izla Hotel !!le enviamos un cálido Saludo!!

10/10 Excellent

Turner

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our experience with the Izla Hotel. The breakfast was over the top. Frest fruit, omlet station, from scratch breakfast options were delicious. All the bread and pastries are made in house and were top notch. I loved the lamb barbacoa for breakfast! Would stay here again. Armando, one of the pool servers was one of the highlights. Our overall experience was well over a 10
Séjour de 6 nuits en avril 2024
Réponse de Yeimy Chalé, Concierge le 28 avr. 2024
Dear Turner we love to know that you have enjoyed the experience izla Hotel and that we have filled your expectations, we hope to welcome you again in this your home Izla Hotel!Kind Regards!

8/10 Bien

Paola Delgado

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel es precioso y la atención del personal es muy buena. Los restaurantes alreddedor son muy buenos, tambien.
Séjour de 2 nuits en mars 2024
Réponse de Yeimy Chalé,Concierge le 28 avr. 2024
Apreciable Paola,Agradecemos tu amable mensaje y nos alegra saber que has disfrutado de la experiencia Izla Hotel, esperamos pronto darte la bienvenida nuevamente.en nombre de todo el personal te envio un cálido saludo!

6/10 Satisfaisant

Navy

Voyage en couple
Les points faibles : Personnel et service
Izla beach front hotel isn’t too bad. It is 20 min ride with golf kart or 13 min ride by Taxi from the ferry. I think staff needs to be a little more welcoming and greeting guest to the hotel upon arrival. We paid for Sea View and they put us in room 213. It was surrounded by palm trees. I called the front desk and the follow day they had a room open in 527. That room was much nicer and with the sea view like we paid for. We notice soap and body care products in RM 527 was much better quality then 213. We ate at the restaurant and the calamari was a little hard to chew, like it’s not fresh. Service there wasn’t too bad. Bar area near the pool… After a long day, we decided to go sit by the hotel beach area. Not once did anyone come and check on us or asked if we would like to order any drinks. So customer service in that area really needs improvement. Overall the hotel isn’t bad looking. But Customer Service needs a lot of improvements.
Séjour de 3 nuits en avril 2024
Réponse de Yeimy Chalé,Concierge le 28 avr. 2024
Dear Navy we thank you for your kind message , definitely we take note and we will take turns to the corresponding department to open them as an area of opportunity to provide a better service every time, we hope to have the opportunity to welcome you again in this your house izla Hotel.Kind Regards!

10/10 Excellent

Christopher

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First i am a well traveled person in Mexico. I have taken more than 25 trips to mexico in juat the last 10 years. Now Izla Hotel is hands down the best value on the Isla Murejes. Comfortable Bed, Amazing Staff, Very quite and most of all nice pool and a beautiful private beach.
Séjour de 3 nuits en avril 2024
Réponse de Yeimy Chalé.Concierge le 27 avr. 2024
Dear Christopher we love to know that you have had a beautiful experience with Izla Hotel, we appreciate your kind message and look forward to welcoming you again.Warm Regards!

2/10 Horrible

Maurizio

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sconsigliato vivamente.
Séjour de 2 nuits en avril 2024
Réponse de Yeimy Chaé.Concierge le 28 avr. 2024
Caro Mauricio, ci dispiace non aver soddisfatto le tue aspettative. Saremo felici di accogliervi nuovamente.Vi inviamo un cordiale saluto.

10/10 Excellent

Dinah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel and staff were amazing. Armando at the pool/beach side truly made our trip! Great service and when he heard it was my birthday provided us with a small cake as a surprise! Breakfast buffet was a nice treat in the morning and we ordered a late night snack of dessert which was exceptional! Beach front was clean and swimmable. Thank you for the wonderful stay!!!
Séjour de 1 nuit en avril 2024
Réponse de Yeimy Chalé,Concierge le 28 avr. 2024
Dear Dinah we love to know that you have enjoyed the experience izla Hotel and that we have filled your expectations, nothing excites us more than providing total satisfaction to our guests, we hope to welcome you back in this your home Izla Hotel!Warm Regards!

10/10 Excellent

Frank j, Powers lake

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CLASS OF SERVICE WAS GREAT. HOTEL AND POOLS WERE BEAUTIFUL WELL MAINTAINED. BEACH HAD LOUNGE CHAIRS AND COVERED PATIO BEDS. SAND AND WATER NEEDED TO BE RAKED .
Séjour de 7 nuits en avril 2024
Réponse de Yeimy Chalé.Concierge le 27 avr. 2024
quqerido Frank we take your kind message and of course we take note of your suggestion each one is very important for us.I send you a warm greeting

8/10 Bien

Roylant

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great option for the asked price, anyways some minor repairs in the room would nake the experience even better.
Séjour de 4 nuits en janvier 2024
Réponse de Yeimy Chalé.Concierge le 27 avr. 2024
Dear guests, we thank you for your kind emensaje and of course take note of your suggestions to make our beautiful hotel an even better place for all of you.Regards!

10/10 Excellent

Luiza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I absolutely loved Izla hotel. The property was very nice, the room was spacious and comfortable and the pool was beautiful and very relaxing. The pool bar was so much fun and convenient. Armando made us wonderful drinks and he was so nice and friendly. Everyone at Izla hotel was welcoming and I will definitely return there when I visit Isla Mujeres again.
Séjour de 4 nuits en avril 2024
Réponse de Yeimy Chalé .Concierge le 27 avr. 2024
dear Luiza makes us happy to know that you have enjoyed the experience Izla Hotel ,we appreciate your beautiful message of course we will share it with our staff, and we hope soon to welcome you again.Greetings!

10/10 Excellent

Sahil

Séjour de 2 nuits en avril 2024
Réponse de Yeimy Chalé,Concierge le 9 mai 2024
Dear Sahil we appreciate your kind message, in Izla Hotel nothing makes us happier than to get the total saisfaccion of our guestswe send you a warm greeting!