Motels à Iowa oriental

« Avant tout, la vue depuis la terrasse est magnifique. Mais, toutes les chambres n'y ont pas droit. Une d'entre elles est sur le parking avec une fenêtre minuscule, très décevante. Lors de mes échanges sur le tchat, la personne en charge a fait preuve de beaucoup de sarcasme et n'a apporté aucune compréhension réelle à ma déception. Ensuite, la décoration de la chambre est en décalage par rapport à l'extérieur de l'hôtel, qui est très beau, mais surtout, la propreté de la chambre était OK mais...

« The service was terrible! To start with there was no one staffing the check-in. I guess an unmanned front desk saves money, but it was a pain since you were expected to have a cell phone, which I do not have. I came instead with a confirmation printout from when I first made the reservation. Check-in was eventually resolved through a video conference using provided equipment. The awkward automated check-in process could be excused as a money saving feature. However, the worst service came...

« Never been to Tipton IA before. The next time we go through, we will be staying at this location. It was quiet. Well kept. Staff was very friendly. Clean. Amenities were just what was needed. Don't need over the top for a comfortable stay. We only stayed for one night, but we will be stopping again. It was homey and comforting. Something somewhat lacking these days. »

« Some distance from the main road and no neighboor next to my room so it was quiet and I slept well. The room need to be renovated. Everything is dark and smell bad. Althoug smoking is forbidden since many years, the old smoke smell has not been removed. Armchair, A/C, bedspread and curtains are very old and shall be changed. Lighting is insufficient. »

« Unfortunately after checking in, discovered a bed bug and contacted Expedia for refund as there was no way we were staying there. The front office was already closed and Expedia hasn’t been able to get ahold of the hotel to get my money refunded. It’s been almost a week and no update on status. I wanted to support since it’s a veteran owned business but service response has been terrible and the cleanliness was less than desired. »