Complexes hôteliers à Idukki

« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel. Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service. The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty. Food is also an issue: there is no...

« Séjour très agréable. Notre hôte a été d’une grande aide pour organiser nos visites et activités, s’adaptant à ce que nous souhaitions. Le restaurant est très bon et abordable. Tout s’est très bien passé. »

« La reservation mentionnait un paiement sur place J’ai du payer 50% d’avance avec frais bancaires J’ai été sollicité par de nombreux messages pour payer la totalité pendant mon voyage Par ailleurs : le service n’est pas à la hauteur il n’y a aucun lieu de repos en dehors du salon de réception »

« This was a great place to stay with a nice compound with some wonderful views. The property was well maintained and kept very nice and clean. The staff was also very professional and extremely helpful although there were a few hiccups (will share below). Overall, this was a great place and we would choose this place again. Having said here are are some things that weren’t ideal. 1. It seemed that they had mopped the floors of the rooms using some disinfectants without following up by mopping...

« Very nice hotel. Great staff, super kind. Not much around so it was quiet besides staff calling me twice asking me if I ordered food while I was trying to sleep. »

« The front desk staff was good, the breakfast was excellent and tasty. Two issued I had was there was another group that was playing loud music near us and it was bothering us as we were trying to put the kids to sleep. We also had a issues where the staff was suppose to deliver a case of water we brought and they delivered it to the wrong room. They replaced it with a case but just two small issues. Overall good experience and would stay again if going through the area. »