Hinckley and Bosworth - Réservez votre appartement pour un week-end

« I want a refund. I couldn’t even enter the property - host did not make details for entry available even after constant communication attempts! And then tried to coerce me into cancelling if I “wasn’t happy! CANCEL ASAP!” »

« Apartment 5 was clean, comfortable, well appointed, and spacious; we enjoyed our stay. We only wish that the windows would open more easily and STAY open (the force of gravity kept pulling the living room window shut). »

« This was a scam. No email was ever received from the property with check-in instructions and they never responded to messages or calls. We ended up having to book different hotels and am trying to get a refund from hotels.com »

« First of all this is not a luxury apartment. The walls were dirty. Needs a repaint in the bathroom. Bed uncomfy and pillows flat. There is also a deposit required which is unnecessary given the state of the apartment. After we left, the host messaged to say we wouldn’t get the full refund back as the door was unlocked, despite the fact you require a fob to enter the building. They also then suggested items were missing from the apartment such as a chopping board and remote. I told them we had...

« I stayed here for three and it was a terrible experience. This property is poorly maintained and, frankly, a health hazard. Bed Bug Infestation: The most serious issue was the bed bugs. I was bitten in multiple places throughout my stay. This is completely unacceptable. Filthy Conditions: The room was covered in dust, the floors were dirty, and the bed sheets provided were stained/soiled. The kitchen, bathroom, and common areas were also in a disgusting state. Lack of Basics: Despite booking...

« L’espace est très bien meublée : lave-linge, lave vaisselle, ustensiles de cuisine, la salle bain complet avec serviette et gel douches. Douche à l’italienne, télévision, parking, tout est calme et sécurisé. Très propre et très bien situé. Le service client est très réactif. »

« Very dirty and on my first night in the property the guest in the room next to my room were noisy all night. »

« Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...

« Fantastic service from the moment we booked! Will definitely becoming back! »