Réservez votre séjour à Helvetia

Le matelas n'était pas très confortable, et la cuisine pas si bien équipé. L'hotel n'est pas neuf neuf. Le reste est très bien.

Before booking, there are a few things future guests should know: 1- The rooms did not have a "Do Not Disturb" or "Please Make Up Room" sign or electronic system, which was inconvenient. 2- Unlike most 4- or 5-star hotels, the room did not include complimentary personal toiletries such as a toothbrush, toothpaste, or razor. 3- The hotel parking fee was significantly higher compared to nearby parking options 4- The room cleaning service was also not up to the expected standard. On one occasion, even after the room had been cleaned, the coffee cups were left dirty on the table. 5- We booked a room for four beds, but the room was prepared for only two. There were only two sets of towels, toiletries, and complimentary tea and coffee supplies. 6- There were no bathroom slippers in the room. After calling the front desk several times and waiting quite a while, they finally brought one pair of slippers for a room with four guests!

The sound from the fan outside makes a crazy noise, the answer was "oh we are very sorry" but we have no more room available right now. When you stay in hotel, it's just because you want to rest and sleep.It doesn't make any sense to rent a room where you cannot sleep in ! I haven't even spent the night because it was so noisy.I had to leave to another place in town. I've been staying to that place in the last 15 years.But that's the very last time.

For a 2 day stay we requested, room cleaning, but no one came. Had to repeatedly ask for towels in room and someone come and make sofa bed. Overall the staff attentiveness was not up to the par.