Chalets à Helesfa

« Bad area, bad service, very poor breakfast, and the spa is just a small water hol, I do not recommend for Pecs »

« We booked the Vulkan Wellness Panzio Hotel and arrived at 3.55pm. We were told there was a receptionist until 8 pm but no one was there. There was a notice on the door to ring. We phoned the number and were told no room was alocated to us but we had been given a room in the sister hotel. It took us some time and a number of phone calls and an email to the same person to gain the address of this second hotel due to language barriers. We arrived to thishotel and a young male receptionist told us...

« reception and staff not readily available when required »

« ​A very contrasting stay for a 4-star establishment. ​ The Pros: Excellent responsiveness following a lighting issue (immediate room change) and a much-appreciated commercial gesture (free breakfast offered). The welcome from the female receptionist on the afternoon of the 22nd was excellent. ​The Cons: ​Mediocre cleanliness: I found a hair on the duvet in the first room. In the second room, the bathtub was dirty with stagnant water residue, which I had to scrub myself before using. ​Customer...

« Hotel excellement situé dans le centre de Kaposvar. »

« La moquette de la chambre était dans un état déplorable. Les lits n’étaient pas confortables. Le bar ferme à 21h et l’hotel est au milieu de nul part. La partie Spa est satisfaisante et la restauration a su s’adapter au régime végétalien de madame. Bravo pour ça. »