Lodges à Headland

« Great Place »

« L'hôtel refuse de me donner une facture au motif que jai réservé via une tierce partie Expedia=hotels.com mais pourtant je paye sur place. Hotels.com me dit que c'est l’hôtel qui doit me la fournir. Pas même de reçu possible dans l'application hotels.com dans ce cas là. C'est compliqué quand vous êtes en voyage d'affaire de pas avoir de facture. »

« I paid for a double queen room because I have a family of 5. We got there, they stated they had sold out, and only had a king room available. There was no accommodations made, nor was there a reduction in cost for the room that night. I was told the manager would give me a call, and never received a call. We had driven 4 hours to get there in the middle of the night, and I called to verify that my room was there and available while we were on the way. »

« Staff was extremely helpful and rooms very clean. »

« Dirty room with torn curtains and damaged furniture. »

« Excellent stay »

« Room was clean, and beds were comfortable. Our stay was fine, but nothing special. The shower was weak and had a loose cover plate on the tub faucet (rm 207). The room and the entire hotel smelled heavily of perfume maybe? Or an air freshener that made me think they were trying to hide something. The coffee was good, but I wasn't a fan of the food. Overall just good. »

« Stayed here during the a storm, felt as safe as you could possibly get. »

« Before I write my review, the only reason I didn’t give this a 1 star is because the manager Rebecca was the sweetest soul. The other female worker was not so friendly and could tell she did not wanna be there. Upon arrival, there was 8 sheets of toilet paper left, no towels, no paper towel, no utensils or anything. I asked if I could have some towels, but she said it was already in our room. There wasn’t…when she did bring some. All were covered in lots of brown/black markings saying those were...

« The room could have been cleaned better. The shower was not cleaned good and the floor did not look like it was vacuumed well. I also didn’t like how the air clicked on and off. But the property was very nice and the staff was also very nice. »

« room was clean an fresh, excellent staff great customer service. Kitchen and parking was great »

« staff was warm & professional. Room was clean, however the conners of the bathroom could have been cleaner. The breakfast in the morning was lacking - by 8:10am most of the items were out. Several of the guests came down to eat but left b/c there wasn't a selection available. The sweet gal saw them leaving and offered to make them something but they declined. I would recommend stocking items until 8:45am - it shouldn't be bare an hour after it opened. »