10/10 Excellent
olfa
Voyage en famille
15 févr. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We spent 10 days in Vietnam... not enough for such a beautiful country. Hanoi was our fall point. We also visited Ha Long Bay and Hoi An in the centre of the country. We booked our first two nights in Hanoi at Media Central Hanoi. We were so well received that we decided to take another night on our return from Ha Long Bay. And again, the welcome was great, so we picked up another night when we got back from Hoi An. Just before we left the country. The hotel is very well located in the old quarter of Hanoi. You have access to all nice places to visit. There is also an excellent restaurant right next to the hotel.
The staff is really nice and welcoming. We felt very quickly at home. And after each excursion (Ha Long Bay and Hoi An), it felt like you were going home to the Media Central Hotel in Hanoi. A special mention for Vicky Chan and Dung Nguyen Trung at the reception. They are both bilingual and very welcoming. they gave us a lot of advice and helped us better understand the country and customs.
They have customer service in their skin and are both a great asset for the hotel.
Thanks also to Long who takes care of breakfasts and smoothies. Very nice. A beautiful team led by a very professional young woman. We really recommend the Media Central Hotel. Be careful, do not confuse with Hanoi Central which is another hotel.
olfa
Séjour de 1 nuit en février 2023