4/10 Médiocre
Neil
Voyage en famille avec de jeunes enfants
20 oct. 2025
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I arrived with my family to check in at around 830pm. The house had no lights on and the property was pitch black and unwelcoming. I entered the house to find two large bags immediately inside the door, I assumed to be linens left by previous guests, and the temperature inside was as cold as it was outside, in the 50s. None of the heaters were on, the fireplace didn’t work and there were poor instructions on how to work the heaters. I finally emailed the host and waited nearly an hour for a response. The host called me to describe which thermostats worked which heaters. It was very confusing, there were several baseboard heaters with several separate thermostats around the house, most of which did not work. There were two wall mounted space heaters that did work that I was finally able to turn on. The fireplace pilot light was out so it couldn't be lit. Fortunately, I have a gas fireplace and am familiar with the pilot and lighting process, otherwise there is no way it could have been done, as the host could not reasonably describe over the phone how to light it. He told me that noone had been on the premises in at least a week and it was obvious that the cleaning crew had not been either. The floors were dirty with shoe debris tracked around, dog hair throughout the house, dirty dishes in the dishwasher, laundry bags in the foyer as mentioned earlier, no toilet paper in one of the bathrooms and only a partial roll in the other, AND the coffee filter was full of moldy cof
Neil
Séjour de 4 nuits en octobre 2025