Avis sur Numo Ierapetra Beach Resort Crete, Curio Collection Hilton
Numo Ierapetra Beach Resort Crete, Curio Collection Hilton
Ierapatra, Ierapetra, Crete Island
Avis
9,0
Merveilleux
9,8/10
Propreté
9,2/10
Personnel et service
8,4/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
27 avr. 2024
Les points forts : Propreté et personnel et service
Séjour de 4 nuits en avril 2024
10/10 Excellent
VIDAL
Voyage en couple
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VIDAL
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Marine
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marine
Séjour de 4 nuits en septembre 2023
10/10 Excellent
CHRISTOPHE
Voyage en famille
17 août 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
CHRISTOPHE
Séjour de 5 nuits en août 2022
10/10 Excellent
Carolyn
Voyage en groupe
7 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carolyn
Séjour de 5 nuits en septembre 2023
10/10 Excellent
Karen
Voyage en groupe
6 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 5 nuits en septembre 2023
10/10 Excellent
Remo
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Remo
Séjour de 3 nuits en septembre 2023
10/10 Excellent
Grace Marilynn
15 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grace Marilynn
Séjour de 7 nuits en septembre 2023
10/10 Excellent
VICTORIA
Voyage en couple
31 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VICTORIA
Séjour de 3 nuits en juillet 2023
10/10 Excellent
Jason
22 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jason
Séjour de 7 nuits en juillet 2023
8/10 Bien
Liridona
13 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liridona
Séjour de 8 nuits en juillet 2023
10/10 Excellent
PETER
Voyage en couple
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
PETER
Séjour de 6 nuits en juillet 2023
10/10 Excellent
Mike
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top!
Mike
Séjour de 7 nuits en mai 2023
10/10 Excellent
Moschetto
21 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Moschetto
Séjour de 7 nuits en mai 2023
8/10 Bien
Gillian
8 oct. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Good hotel could be great…
Gillian
Séjour de 8 nuits en septembre 2022
10/10 Excellent
Ghazal
Voyage en couple
26 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ghazal
Séjour de 8 nuits en septembre 2022
10/10 Excellent
Voyageur vérifié
3 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en juin 2022
Réponse de Marita Kokkinaki Guest Experience Manager le 16 juil. 2022
Thank you very much for your high rating!
8/10 Bien
Arnie
Voyage en couple
1 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Arnie
Séjour de 7 nuits en juin 2022
Réponse de Marita Kokkinaki Guest Experience Manager le 16 juil. 2022
Dear Arnie, thank you very much for your kind review and for appreciating so much our services and our staff. We are sorry to find out that you were not satisfied with the music played at the pool area in the morning. We are expecting you again soon.
10/10 Excellent
mattia
Voyage en couple
15 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mattia
Séjour de 7 nuits en juin 2022
Réponse de Marita Kokkinaki Guest Experience Manager le 16 juil. 2022
Dear Mattia, thank you very much for taking the time to write a review about your recent stay with us. and for speaking so highly of our facility and our friendly and hard-working personnel. We are sorry to hear that despite your positive experience, our food didn't live up to your expectation.
8/10 Bien
Edwin
15 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxury stay.
Edwin
Séjour de 3 nuits en octobre 2021
Réponse de Marita Kokkinaki Guest Experience Manager le 1 nov. 2021
Thank you very much for taking the time to share your experience with our hotel and for speaking so highly of us. We are delighted to hear that you loved our premises and your room. We promise to take your comment about our dinner options into serious consideration and are looking forward to welcoming you again soon.
4/10 Médiocre
andrew
Voyage en couple
7 oct. 2021
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
andrew
Séjour de 10 nuits en septembre 2021
Réponse de Marita Kokkinaki Guest Experience Manager le 1 nov. 2021
Thank you very much for the time you took to write a review about our hotel. We are so sorry to hear that your stay with us was not what you had expected. Please allow us to mention that by no means has our hotel ever been advertised as one with heated pools and could not be less true that no one used them. Especially the main beachfront pool is the most popular among our guests. When it comes to your room and the condition you claim it was in, kindly be reminded that we are a newly opened and renovated hotel. However, since you were not happy with your room, if you had told us, we would have suggested a move to a different room. As far as your TV is concerned, we had 78 international channels at your disposal, and it is true that there is no Netflix or screen mirroring available at the moment. Concerning the prices of the water please note that at the price of 4 euros are offered only premium waters, whereas a bottle of simple water 1lt, costs 2euros (pet) or 3euros. When it comes to the Aperol, the price is 8euros and of the Aperol spritz 10euros. We apologize for the fact that our team members were not ready to clarify this to you and we will make sure this does not happen again. In regard to the drains that stank, we apologize for the inconvenience, but since a technical issue with the sewerage system had occurred, it had to be dealt with immediately and there was unfortunately no way to avoid the relevant smells. Finally, we wish the dishes of our well-know and awarded chef had been of your taste. If only you had mentioned to us during your stay, and not post departure, how dissatisfied you were feeling, you would have given us the opportunity to make all the necessary moves in order for you to have a memorable stay.
10/10 Excellent
Hardeep
5 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hardeep
Séjour de 6 nuits en septembre 2021
10/10 Excellent
Philipp
4 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wunderbarer Urlaub!
Philipp
Séjour de 8 nuits en septembre 2021
Réponse de Marita Kokkinaki Guest Experience Manager le 1 nov. 2021
Thank you very much for taking the time to review our hotel so highly!
10/10 Excellent
Tim
Voyage en couple
25 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tim
Séjour de 5 nuits en septembre 2021
Réponse de Marita Kokkinaki Guest Experience Manager le 1 nov. 2021
Thank you very much for taking the time to write about your stay in our hotel and for recommending us so highly. We are very pleased to read that you liked our location, the premises, and above all how much you appreciated the friendliness of our personnel and the high quality of their services.
6/10 Satisfaisant
Manuela
Voyage en couple
21 sept. 2021
Les points forts : Propreté et personnel et service
Manuela
Séjour de 5 nuits en septembre 2021
Réponse de Marita Kokkinaki Guest Experience Manager le 1 nov. 2021
Thank you very much for the time you took to write a review about your stay in our hotel and for believing in our potential. It is a great pleasure to read how much you liked our location and our design. However, we couldn’t be more concerned finding out that our performance did live up to your expectations. When it comes to parking, please note that there is parking space both inside and right outside our hotel. We are sorry that if you wished to park your car exclusively inside, there were not always available spots. The same applies to the sunbeds and umbrellas at our beach and pools. Kindly note that the length of our beach is not unlimited and can certainly not cover a number of 280+ sunbeds, especially since according to the Health Protocols for Covid 19 : “The layout of seats on swimming pool decks (sunbeds, chairs, sun loungers, etc.) should be such so that the distance between the ends of the seats of two people under two different umbrellas be at least 2 meters in each direction.” Finally, we apologize if you were left under the impression that during breakfast some options are not replaced and that you are left with leftovers. We have always been trying to provide all of our guests with the best service, variety and quality of food and services.
4/10 Médiocre
Joern
Voyage en couple
7 sept. 2021
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Joern
Séjour de 3 nuits en septembre 2021
Réponse de Marita Kokkinaki Guest Experience Manager le 1 nov. 2021
Thank you for taking the time to rate our hotel. It would have been really helpful if you had mentioned the reasons of your dissatisfaction, giving as the opportunity to locate and improve areas that may need enhancing.
10/10 Excellent
Berthold
Voyage en couple
3 sept. 2021
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Berthold
Séjour de 9 nuits en août 2021
Réponse de Marita Kokkinaki Guest Experience Manager le 1 nov. 2021
Thank you very much for taking the time to write about your stay in our hotel and for speaking so highly of us.
10/10 Excellent
Eneas
21 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding experience
Eneas
Séjour de 1 nuit en août 2021
10/10 Excellent
Voyageur vérifié
Voyage en couple
16 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2021
2/10 Horrible
Valeska
9 août 2021
Valeska
Séjour de 9 nuits en juillet 2021