Les notes se basent sur un nombre total de 262 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,5 sur 5
Recommandé par 84 % des clients
3,8 Propreté de la chambre
3,7 Services et personnel
3,6 Confort de la chambre
3,2 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Friendly staff; clean room.

Publié le 31 août 2015
Les + : clean
Les - : n/a
Very nice; I would stay there again. The staff was friendly and the room was clean.
2 sur 5
par un voyageur vérifié

Publié le 15 août 2015
Les + : We will not return to this hotel!
Les - : Structure needs updating. Rear of building looks like a vacant old structure that has not been maintained for many years!
Breakfast was not very good: eggs were tasteless, no choice of bread, Cherrios tasted old and food was not available to some of my party. Coffee and muffins were good. Some areas of our room needed vacuuming
3 sur 5
par un voyageur vérifié

You'll never get your stuff back if you leave it

Publié le 11 août 2015
I left my bathing suit at this hotel. I have called a total of 10 times, spoke with numerous staff members, and left voicemails for management. When I finally received my items after four weeks of getting the run around, they sent me the wrong items. I have called three more times with no call back, not even from the manager I left a voicemail with. Needless to say, we will not be staying here during our vacation next year. I will make sure to book earlier so we can stay at another hotel. And I will not recommend these hotels to anyone I know!!!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Decent place

Publié le 10 août 2015
Room was renovated, other renovations taking place. Nice breakfast assortment, nice large pool area. Some areas seem dated. Good value would certainly stay again.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Brighton, MI

Room with no A/C and half power

Publié le 8 août 2015
Les + : The breakfast in the morning had a nice variety and they tried to accommodate our needs.
Les - : Lighting the stairwell or better yet.....add an elevator!
Situation : There was not much to do. We were on our way Up North so this was just an overnight stay.
We arrived at 4:00pm or check in time to a full lobby of people trying to check in with ONE person doing the checking in. Once in the room, we were on the way to the nice pool area when the lights and A/C went off and we had half power until we checked out the next morning. Our room had no A/C when others had A/C....spotty electricity. The scariest thing was that the stair wall emergency lights never went on. Since there is no elevator, we had to use our cell phone "Flashlights" to maneuver up and down the stairs until the morning. My guess is that this was a safety violation and the second floor should not have been available for a reservation because of the safety concern. We slept OK and the electricity did go on in the morning. A storm had hit the area and that side of the street had no power.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 7 août 2015
Was ok place but when we was there everything seemed to be broken if things where working it would have been a really nice place
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Oklahoma

Good for Families

Publié le 5 août 2015
Les + : Nothing really stands out. Very average.
Les - : Exercise facility. Get some real equipment and fix it when it breaks.
Situation : Michigan used to call itself the "water, winter wonderland." That says it all.
The room was adequate in size and comfort. The hotel is clean. Breakfast is fairly well done, although the same thing every morning. I wouldn't bother getting a room overlooking the pool area. Quite noisy. A major disappointment was the exercise equipment. Everything was residential quality and nothing worked.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice relaxing place to stay.

Publié le 1 août 2015
Les - : The breakfast.
Loved the indoor pool and hot tub. The rooms were clean.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Grand Rapids

Event weekend

Publié le 31 juil. 2015
This was a very clean and nice hotel. They were very nice to deal with during a very congested marathon weekend. They were very late in getting us checked in 2 hours due to not getting rooms cleaned. But once in it was nice. The restaurant food was mediocre and the drink was way too strong.
2 sur 5
par un voyageur vérifié de Michigan

Hotel near interstate with noise and chlorine

Publié le 26 juil. 2015
Les + : Location?
Les - : Spruce it up, get decent coffee.
Situation : On the way to Burt Lake.
It's a sad place, tired and in need of ventilation. Wouldn't go back.