As a business owner myself, I usually do not leave a negative review but for this hotel, I have to warn you so you do not waste your time and your hard earned money.
My mother came to visit her grandchildren in Ivory Coast and I thought of taking them to Grand Bassam and Assinie.
We booked our vacation and read carefully the reviews.
We only had disappointments after disappointments.
From not having hot water then not having running water in our room, havint to shower with water buckets, no working AC, a staff that is not properly trained and handle your request slow, spoiled drinks, showing a very low quality of the management of the place.
I strongly recommend you stay away from this hotel.
if you trying to find a place to relax, that not be the place to stay on the week end..
We arrived on a Sunday, and impossible to find the reception to do our check-in. It took 2 hours and a half before we could get in our room. I should have known by then!
The manager of the place offer us a local drink and told us that the day after would be quieter…
We asked for ice as the local drink came to room temperature, 18 minutes to get some ice cubes…
We decided to get in the pool waiting for the room to be cleaned and be able to check in.
After the swimming, we finally got the key and got in the room to shower.
SURPRISE, no hot water available and no pressure.
They told us they had some issues with some pipes… I would have loved to know this at the check-in...
