Réservez votre séjour à Glassford

Très bon séjour au Fraser Suites Glasgow ! L’emplacement est excellent, en plein centre, idéal pour découvrir la ville à pied. Le personnel est particulièrement accueillant, professionnel et toujours prêt à rendre service. Le petit déjeuner est varié, copieux et de très bonne qualité. Seul petit bémol : les fenêtres en simple vitrage laissent passer les bruits de la rue et les cris des mouettes, même si le quartier reste relativement calme. Malgré cela, nous avons passé un excellent séjour et recommandons cet hôtel sans hésiter.

Amazing location and fabulous apartment

The room looks nice, and I think the location is good. However, the maintenance could definitely be better. There’s no elevator, and the fan really needs a good cleaning. There were also no instructions on how to use the Google controller, which I think is also the thermostat. After about two hours of going back and forth by email, they finally told me to use the panel on the boiler to adjust the room temperature. As someone from Thailand, I’m not used to dealing with a giant boiler connected to the radiator, so it would have been really helpful to have some clear instructions from the beginning. The cabinet under the TV also looks like it’s about to fall off the wall. They really wanted to fix that, but honestly, I would have preferred them to fix the radiator first. One night, the fire alarm went off, and on another night, I think it was a door alarm that kept going off for about five minutes. What made everything more frustrating was that all communication had to be done by email. It took a lot of back and forth just to sort out relatively simple issues. Overall, the room and location are nice, but the maintenance and communication could definitely be improved.

Check out was 10am and had to pay till 11 which is usual time to checkout had to pay extra 20 to stay till 11 apart from that was ok

Excellente localisation! Très bien entretenu et équipé. Accueil chaleureux et service bien accessible.