4/10 MĂ©diocre
Pamela
20 juil. 2025
Les points faibles : Propreté et personnel et service
I've never stayed in a place like this so haven't submitted a poor review before. Let me first say that the check in process went smooth and quick. However, the lady who checked us in was not friendly at all, did not smile and was not welcoming. She could have been having a bad day, so grace is given. However, being in customer service, you're at least pleasant when customers come to your business. The room was horrible. This is an old ski lodge which we knew when we reserved the room and it's very basic. The beds were more like doubles instead of queens and were very uncomfortable. The pillows were old. The floors were filthy and we had to wear our shoes while walking around the room, as food crumbs and long hair were sticking to our feet. There were potato chip crumbs in the corners of the bathroom and dust on the furniture and air conditioner. It looked like the room hadn't been cleaned since before the last occupants stayed in that room. I do say the sheets had been changed, the bathroom cleaned (except the floors) and the counters wiped down. Needless to say, we will not be returning to the Skyline Lodge.
Pamela
Séjour de 1 nuit en mai 2025
