Châteaux à Genting Highlands

« Easy to locate, nice view from our room. There is a food mall on the ground floor with cafes and restaurants. Excellent place to stay for a few nights in Genting Highlands! »

« Cleanliness was perfect and nice view »

« Room was cleaned and ambients was great. Only thing was price was slightly higher, limited food options at the mall. Could attract more guest if price was more adjusted for sure because no it was a residence with no room service. Enjoy the stay nevertheless »

« Great place »

« There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes »

« Service parfait tt ce fait via whats app Professionnel »

« La mejor opción, calidad relación precio para un fin de semana. »

« あ »

« Property and room looks nothing like advertised. This is a not a hotel, but an managed apartment. »

« Chambres très propres et spacieuses mais couloirs assez sales. Personnel très sympathique. Hôtel très bien situé, distance de marche des restaurants. Navette gratuite pour aller au Premium outlet et au téléphérique. »

« Appartement relativement confortable mais situé à proximité de l’autoroute. Énormément de bruits de circulation 24h/24. Notre logement était de plus situé à côté d’une colonne de ventilation donc bruit sourd en permanence. Je déconseille. »

« C'était horrible. L'appartement ne correspond pas du tout aux photos. Les parties communes sont sales et sentent le pipi. Il y a du vent qui rentre dans l'appartement. L'eau chaude est très limitée. Tout à commencer avec le check in qui a eu lieu dans le coffre d'une voiture au parking (sous-sol). Attention c'est un piège »

« 我每次去云顶都是订他们的酒店，我很满意他们的服务 »

« A was underwhelming, it was advertised as 1 king bed, 1 single and a futon but the futon was just a sofa that was loosely covered by a cover to hide stains and tears. The washing machine wasnt working, so that was disappointing as it was one of the reason I book the place. It wasnt that the place wasnt clean, but it was aesthetically displeasing as it was covered with stains (blood?), the cushions were also stained and the covers either was torn or didnt quite fit the pillows. There is no...

« Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...