2/10
We were sent to another hotel for no reason at our arrival (Hotel Savoia) . The room was very cold, and we could not get an extra heater during three days. The safe was not functioning. There was a window without any outdoor light, it was obstructed as if we were under the ground. When leaving, We were obliged to pay more city taxes than planned by expedia for no reason, and no receipt was given. Horrible stay although the staff tried to be kind, they were helpless. We basically slept with the bath wardrobes in the bed. Crazy.
William
Séjour de 2 nuits en mai 2025