Vous aurez la cabine entière pour vous et la partagerez uniquement avec les autres personnes de votre voyage.
Sunset Pointe: Pool, Theater, Gameroom, Hot Tub
Treat yourself! You deserve the best vacation and Sunset Pointe delivers. A new cabin with everything you want and a lot of what you need. The goal was to provide the best amenities so your group will be entertained, comfortable and may never want to leave the cabin. A home theater room with projector and 9 foot screen, a heated indoor pool, an outdoor living area with TV's and fire table, game room with arcade and then so many luxury amenities in the living areas. The 2 we'll mention are a custom walnut tub in 1 master suite and a copper tub in the other. The pictures tell the rest of the story - please contact us if questions!
Bedroom and Sleeping Arrangements: Main Level - Bedroom 1: King Bed - Sleeps 2 Main Level - Bedroom 2: Queen Bunk - Sleeps 4 Upper Level - Bedroom 3: King Bed - Sleeps 2 Upper Level - Bedroom 4: Single Bunk - Sleeps 2
*** Occupancy is Limited to 10 Total Guests *** *** No Pets *** Indoor Heated Pool With Waterfall and Sliding Doors to Open to the Outdoors Theater Room with 9 Foot Screen and Theater Seating Outdoor Living area with grill, TV, fireplace and Hot Tub 6 Burner professional gas stove Wine Fridge in Kitchen Overhead pass thru garage door from kitchen to outside bar and gas grill Pool Table, Classic Arcade Game, Golden Tee Golf Can Accommodate up to 10 total Guests (bunk beds are best for kids) 1 King Suite with Stand Up Shower, Fireplace and Copper Soaking Tub 1 King Suite with Stand Up Shower, Fireplace and Black Walnut Soaking Tub Kids Queen Bunk Room with Full Bath Loft Kids Bunk Area with Twin Bunk with cocktail table multicade Mountain Views 2 Gas Grills 6 Total Fireplaces Free WIFI Free Local and Long Distance 8 Minutes to Downtown Gatlinburg Full Size Washer / Dryer
Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.
This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort rentals.
Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking my be staying in the cabin.
We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are not pantry items, spices, salt & pepper or coffee included - guests should bring these items.
Services et équipements
Ski
À proximité des pistes de ski
Piscine/spa
Bain à remous
Massage
Piscine chauffée
Piscine couverte
Piscine privée
Internet
Disponible dans la cabane : Wi-Fi gratuit
Parking et transports
Parking sur place
Cuisine
Batterie de cuisine, vaisselle, ustensiles
Cafetière ou bouilloire
Four
Four à micro-ondes
Grille-pain
Îlot de cuisine
Lave-vaisselle
Plaque de cuisson
Réfrigérateur
Restauration
Service assuré par un chef professionnel
Table à manger
Chambres
3 chambres
Draps fournis
Salle de bain
3 salles de bain
Baignoire
Douche
Serviettes fournies
Espaces de vie
Cheminée
Salle à manger séparée
Salle de séjour
Table à manger
Divertissements
Jeux
Jeux vidéo
Lecteur DVD
Smart TV avec chaînes par câble ou par satellite
Espaces extérieurs
Balcon
Barbecue
Buanderie
Blanchisserie
Machine à laver
Confort
Chauffage
Climatisation
Animaux de compagnie
Animaux de compagnie non admis
Accessibilité
Ascenseur
Hébergement non-fumeurs
Services et équipements
Fer et planche à repasser
Services de conciergerie
Téléphone
Points forts de l’endroit
À la campagne
Au cœur des montagnes
Près d’un centre de boutiques outlet
Près d’un hôpital
Près d’un zoo
Activités
Parc aquatique
Piscine chauffée
Salle d’arcade/de jeux vidéo
Salle de sport
Casino à proximité
Équitation à proximité
Excursions écologiques à proximité
Golf à proximité
Luge à proximité
Natation à proximité
Observation d’oiseaux à proximité
Parc de loisirs à proximité
Patinage sur glace à proximité
Pêche à proximité
Rafting à proximité
Sentiers de randonnée à pied ou à vélo à proximité
Spéléologie à proximité
Tubing à proximité
Visites de vignobles à proximité
VTT à proximité
Dispositifs de sécurité
Détecteur de monoxyde de carbone (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de monoxyde de carbone)
Détecteur de fumée (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de fumée)
Extincteur
Serrure à pêne dormant
Informations générales
Hébergement situé au sein d’un complexe
Superficie de l’unité d’hébergement : 307 mètres carrés
Un e-mail contenant les instructions relatives à l'arrivée et au départ vous sera envoyé par l'hôte
Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique
Animaux domestiques
Animaux de compagnie non admis.
Enfants et lits supplémentaires
Les enfants sont admis
Événements
Événements non autorisés
Fumeurs/non-fumeurs
Hébergement non-fumeurs
Informations importantes
À savoir absolument
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
Cet hébergement est géré par notre partenaire, Abritel. Un e-mail d'Abritel contenant un lien vers un compte Abritel qui vous permettra de modifier ou d'annuler votre réservation
À propos du quartier
L'hébergement cette cabane vous attend pour un séjour exceptionnel à Gatlinburg, plus précisément en zone rurale, près de parcs de loisirs. Les célèbres Titanic Museum (musée sur le thème du Titanic) et Dîner-spectacle Dolly Parton's Stampede sont des hauts lieux culturels qui ne vous laisseront pas sur votre faim. Et pour assouvir votre soif de shopping, dirigez-vous vers les tout aussi emblématiques Centre de loisirs Island at Pigeon Forge et Centre commercial Tanger Outlets. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Aquarium Ripley’s Aquarium of the Smokies et Dollywood (parc à thème). Savourez chaque plaisir que vous réserve ce séjour au pied des pistes, tels que le ski et profitez de vos agréables moments en plein air pour découvrir le sportif qui est en vous et vous essayer au patinage sur glace ou à la luge. Consultez notre guide de voyage sur Gatlinburg
Aéroport de Knoxville McGhee Tyson (TYS) - 70 min en voiture
Restaurants
Southern Comfort - Westgate Resort
16 min en voiture
McDonald's
8 min en voiture
Three Jimmy's Good Time Eatery
8 min en voiture
Little House of Pancakes
11 min en voiture
Preachers Smokehouse
11 min en voiture
Foire aux questions
L'hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub dispose-t-il d'une piscine ?
Oui, cet hébergement vous propose une piscine couverte. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub ?
Les arrivées sont prévues à partir de 15 h 00.
Quelle est l'heure de départ de l'hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Cette cabane à l'atmosphère familiale à Gatlinburg se trouve à la montagne, à 5 km de sites comme Chapelle sur Honeymoon Hills et Rocky Top Sports World. Rivière Little Pigeon et Greenbrier Cove sont également à 10 km de distance.
Avis sur l’hébergement Sunset Pointe: Pool, Theater, Gameroom, Hot Tub
Avis
Exceptionnel
Expedia Group vérifie tous les avis pour s’assurer que le client a bien réservé sur notre site. Pour encourager les clients à soumettre leur avis, nous envoyons un e-mail contenant un lien pour évaluer l’hôtel auquel nous joignons parfois une remise ou un bon de réduction Expedia Rewards à utiliser sur un prochain voyage. Nous publions tous les avis, qu’ils soient positifs ou négatifs, dans la mesure où ils respectent nos directives de contenu. Cette modération est automatisée. Tout refus est vérifié manuellement, et, si maintenu, l’auteur en est informé par e-mail motivé. Nous n’apportons aucune modification aux avis et ne contactons pas les auteurs. Nous retirons les avis après quatre ans, sauf pour les hébergements ayant peu d’avis.
Note des voyageurs de 10 (Excellent), d’après 28 avis sur 34.
10 – Excellent
28
Note des voyageurs de 8 (Bien), d’après 3 avis sur 34.
8 – Bien
3
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 34.
6 – Satisfaisant
2
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 34.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 34.
2 – Horrible
1
9,8
Propreté
9,8
Emplacement
Avis
Avis provenant d’un site partenaire
8/10 Bien
Lauren V.
12 oct. 2025
Beautiful Cabin
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cabin was absolutely beautiful & close to everything. Only negatives were no shampoo/ conditioner, no seasonings whatsoever including no salt & pepper, and cleaning ppl waiting in driveway 25 min prior to 10am check out.
Lauren V.
Avis provenant d’un site partenaire
10/10 Excellent
Jeanna B.
25 sept. 2025
Cabin charm with a bougie flare!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Sunset Pointe did not "disappoint". Nestled inside the resort community. The cabin and amenities were amazing. Fun for kids and adults. Easy drive and close to everything. The only downside - is that there isn't a view.
Jeanna B.
Avis provenant d’un site partenaire
10/10 Excellent
Laura T.
15 nov. 2024
Great experience
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very well kept resort and cabin! First time with Elk Springs and we will definitely return!
Laura T.
Avis provenant d’un site partenaire
10/10 Excellent
Oscar C.
9 nov. 2022
Is an Awesome Place!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful cabin !Awesome place to spend time with all your Family and Friends!
Oscar C.
Avis provenant d’un site partenaire
10/10 Excellent
Clara W.
9 déc. 2024
Sunset Pointe
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Amazing experience! Went along with some friends and the cabin was everything imaginable. Only issue is our stay wasn't long enough!
Clara W.
Avis provenant d’un site partenaire
10/10 Excellent
30 mars 2023
Beautiful cabin!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved it! Family didn’t leave the property the entire weekend. Very clean and had everything we needed.
Avis provenant d’un site partenaire
10/10 Excellent
Talicia H.
18 nov. 2022
Wonderful
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful cabin it was very peaceful. We enjoyed our selfs the kids loved everything the pool the games . We will be back
Talicia H.
Avis provenant d’un site partenaire
10/10 Excellent
Jamie S.
19 juil. 2025
Fun Family Stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed our family vacation at Sunset Pointe. The cabin is beautiful and there were so many options for everyone to relax and have fun. Video games and the pool were a hit, along with the theater. We also spent time playing board games and relaxing in the cozy living room. Beds were comfy and the cabin was clean. Had a minor maintenance issue come up but it was addressed quickly. Ants were a bit of a problem, but in the woods, this is not surprising. Would definitely stay again!
Jamie S.
Avis provenant d’un site partenaire
10/10 Excellent
Josh S.
5 janv. 2025
Amazing cabin
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family and I really enjoyed the cabin. It had plenty to do for the kids, plenty of sleeping areas, clean, and host was great. The only suggestion is to have more toilet paper and paper towels for guests staying for a week. One roll of paper towels and one roll of toilet paper isn't enough for 10 people for 7 days!
Josh S.
Avis provenant d’un site partenaire
10/10 Excellent
Shirley J.
19 nov. 2024
Sunset Pointe
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Absolutely loved the cabin. It had everything we wanted for an enjoyable weekend in the Gatlinburg area. The only complaint I would have is there were a few things that didn’t work like they should. Hopefully everything will be checked prior to the next stay.
Shirley J.
Avis provenant d’un site partenaire
10/10 Excellent
Shirley J.
18 nov. 2024
Sunset Pointe
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Absolutely loved the cabin. It had everything we wanted for an enjoyable weekend in the Gatlinburg area. The only complaint I would have is there were a few things that didn’t work like they should. Hopefully everything will be checked prior to the next stay.
Shirley J.
Avis provenant d’un site partenaire
10/10 Excellent
Elizabeth M.
23 avr. 2025
Exceeded expectations!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family picked this location to celebrate a 40th birthday. We loved and used every amenity the house offered: the pool and hot tub were the kids favorites followed by the games and theatre room! It was a short ride to get to downtown Gatlinburg which was wonderful! The neighborhood was very clean and the family enjoyed taking walks throughout the day , we even got to see a mom and two baby bears on one of our walks. Would come back again for sure! The house was picturesque!
Elizabeth M.
Avis provenant d’un site partenaire
10/10 Excellent
Steve K.
29 oct. 2024
The Greatest Place Ever
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have been to the Smoky Mountains a dozen times or more. Sunset pointe in Elk Springs was by far the nicest, most luxurious, cleanest cabin we’ve ever stayed in! Everything from the staff being helpful when I had questions, to the owners sending us a personal gift was spectacular. It will actually be the only place we call from now on! The location being up the mountain yet so easy to get to Gatlinburg was absolutely perfect.
Steve K.
Avis provenant d’un site partenaire
10/10 Excellent
Ann D.
26 août 2024
Wonderful family trip.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cabin was beautiful. The cabin had everything you could need or want for a family vacation. Kids loved the pool. But it was a little cold for the adults. But hot tub was great fun. Theater room was amazing. We all loved watching movies there. Definitely would do it again.
Ann D.
Avis vérifié
6/10 Satisfaisant
Creighton R.
23 févr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Sunset point
Good for the most part. The ac unit doesn't heat the unit good and the tv in the theater room doesn't work right
Creighton R.
Séjour de 3 nuits en février 2025
Avis provenant d’un site partenaire
6/10 Satisfaisant
Holly M.
24 janv. 2024
Sunset Pointe Review
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall the stay was enjoyable. The cabin was really cool with all the added amenities (movie room, pool, pool table, etc.) Customer service was helpful. However we stayed on a very cold weekend and one morning woke up to the cabin being 49 degrees and the kitchen sink pipe froze. Something needs to be done about the insulation for extreme Temps because that made a lot of the day unbearable until the sun helped warm up the cabin. Other than the temp, we would return but probably not in winter or summer where the Temps can be extreme. Would be very enjoyable in a more mild season.
Holly M.
Avis provenant d’un site partenaire
10/10 Excellent
Cristie D.
11 avr. 2023
Best Cabin We've Stayed In!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Renting a cabin in the Smokies has become an annual tradition for our family and friends for Spring Break. We have rented several over the years and this one is by far the best we've stayed in! The cabin was convenient to both Gatlinburg and Pigeon Forge/Sevierville. It was spacious and VERY CLEAN! The kitchen was the best and well-stocked with items for cooking. The cabin overall, and the items in it, were in good repair. The kids and adults alike enjoyed the recreational amenities and areas at the cabin. Finally, the wifi was reliable - all the adults had to hop online and work a little while we were there and not one of us had any issues with connectivity. Overall, 10/10...we'd stay here again in a heartbeat!
Cristie D.
Avis provenant d’un site partenaire
10/10 Excellent
Matthew J.
31 janv. 2024
Absolutely stunning cabin!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First of all let me say that this cabin was absolutely wonderful.. I purchased the cabin so family members could come down and enjoy a wonderful weekend celebrating my daughter’s 7th birthday in the beautiful smoky mountains. I really wish we could’ve got to stay longer because 3 days wasn’t enough. I will most definitely be renting again... BUT if I may add a suggestion.. We really need some blinds on those big windows in the living room. The sun drilled all of us as we was trying to watch the basketball game and it made it very difficult to enjoy the living area during the day. Other than that we have absolutely no complains.
Matthew J.
Avis provenant d’un site partenaire
10/10 Excellent
Ashley D.
24 févr. 2023
Completely Satisfied
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Upon arrival we were just in awe of the cabin and how beautiful it was. The beds were comfortable, the rooms were spacious and the bathrooms were spacious too. The game room was everything we were looking for. The hot tub was great for cold weather because it was tucked under the 2nd level porch and surrounded by walls. It was in the perfect place to watch the snowfall but also be warm and cozy. The pool was a little cool even though it was inside but that's only because it was chilly outside I feel. Our second day in the cabin a lady with Elk River Resorts called just to make sure everything went well with check in and to make sure we were happy with the cabin so far. Overall, we would definitely rent this cabin again and recommend it to anyone else.
Ashley D.
Séjour de 4 nuits en février 2023
Avis vérifié
10/10 Excellent
Lisa L.
17 juil. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful cabin!
We absolutely loved our stay at Sunset Pointe. This cabin is BEAUTIFUL! The design and decor is perfect and so well thought out. The pool is small (which the pictures show), but is very pretty and our three kids didn’t seem to mind the size at all. They spent hours in there and had the best time. We loved the garage doors in both the kitchen and pool area. Cooking in the kitchen with the door open gave it such an open air feel. The garage door was awesome for the pool too. The kids would often swim in the evening after all of our daytime activities. It was great that the adults could sit outside by the fireplace and watch the kids swimming at the same time. The indoor feature of the pool was also great on our rainy day. The theater room was so cool, we had an awesome movie night. The arcade games were great too. When we first arrived our kids were amazed with everything and squealing with excitement. They all said this was the best house ever. Everything was also very clean and the beds were comfortable. We would definitely stay here again!
Lisa L.
Séjour de 6 nuits en juin 2023
Avis provenant d’un site partenaire
10/10 Excellent
Edward P LaFrance J.
18 févr. 2023
Our stay at Sunset Point
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was absolutely stunning! Everything inside was in excellent condition except for the wooden tub. We couldn’t use it due to a recent repair. But everything else was in pristine condition. We utilized everything the cabin had to offer. Watched the Super Bowl in the theater. That was just one of the highlights of our stay. The kitchen was 10 out of ten. We were able to cook with that access door to the porch open, with a nice breeze coming into the kitchen. Relaxed in the living room and down stairs jacuzzi room. Enjoyed the hot tub, pool table and gaming room. Access to the super market, liqueur store was quick and easy. They were less than 3 miles away. Down town Gatlinburg was a quick drive as well. You have to check it out during your stay! Even with out the tub, which the lady wasn’t happy about, I rate it 5 stars. We will be back many more times. Thank you for renting to us!
Edward P LaFrance J.
Avis vérifié
8/10 Bien
Amber L.
19 juil. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Luxurious & spacious
I wish I could give 5 stars but I had to give 4 stars instead. However the home & location were both beautiful.
Cons:
- The first floor wooden tub, (which is the only tub on the main level) was under under repair & unusable our entire stay. This was a key point in booking this cabin against some other cabins we were comparing. A main level tub was a must for us for mobility reasons.
- We were texted at 1pm, the day of our check in, that our cabin would not be ready at 3. They estimated it would be ready at 4. At 4:15 we received the code to the front door & made our way to the cabin. After driving all day this is not what you want to hear.
- You sign a waiver (after booking) that states you do not get compensation for missing/unusable amenities or get a late check out if you are forced to accept a late check in, which is not very fair.
However everything else was great. Our daughter loved the pool. We all enjoyed the various arcade games they have including the pool table. The theater room was perfect & made you feel like you were in a high end movie theater. All the beds were very comfortable. The pool & the hot tub were clean & enjoyable. I wish the pool could have been a little warmer but my daughter didn't mind. Even though the tub on the main floor was unusable there are still 2 full bathrooms equipped with spacious walk in showers on the main floor & another full bath with a beautiful copper tub upstairs.
Amber L.
Séjour de 4 nuits en juillet 2023
Avis provenant d’un site partenaire
2/10 Horrible
A guest from Evington, VA
18 déc. 2022
Disappointing Beauty
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First off let me say we love Elk Springs and there properties, as this was our 3rd booking with them. Sunset Pointe is an amazing Cabin with everything you could ask for and more. This review is more about lack of consideration from maintenance and customer service. Upon arrival to Cabin there was an awful smell in the Bunk room full bath. I reached out to customer service and they said they’d send maintenance tomorrow as it was late. The smell I identified was a decay like something died in the walls. Maintenance came and said same thing and put an ozone machine in bathroom. It didn’t help at all. The smell continues to get worse throughout our stay and I again reached out to customer service to see if they would help us out with rental in some way, shape or form. They just continue to tell me if it’s under review. I can say most people wouldn’t be happy paying $3k for 4 nights and dealing with half the downstairs smelling like rotting mice. I am very disappointed in this experience, and sure hope they make it up to us. If it was for my son being a trooper and dealing with the smell we would’ve been short a bedroom. Terrible service this trip and sure hope someone makes this right.
A guest from Evington, VA
Avis vérifié
10/10 Excellent
Martha K.
15 nov. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Excellent host, beautiful cabin, very very clean. Host responded immediately to questions. Would come back in a heartbeat!
Martha K.
Séjour de 7 nuits en novembre 2025
Avis vérifié
10/10 Excellent
Dianela c.
1 sept. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce