6/10 Satisfaisant
Jeffrey L.
8 juil. 2025
Management has weird relationship with cleaning people.
Location was excellent - Disneyland only 12 minutes away, easy access to freeways. Property was fairly clean. Could use some deeper cleaning - bathroom ledges, trash cans, floorboards and furniture. They do not leave enough supplies - no kleenex, dishwasher detergent, laundry soap or kitchen trash bags - had to purchase all of these items, but left for next people. Where the problem lies is with her cleaning staff. They came in and produced pictures of a large red stain left in one of the bedrooms. Problem was, we stripped the bed, so we know that wasn't there and then they produced pictures of a bed with linens on it, which we had taken off. She has her cleaning people doing that, so she says she has to believe them, not us. So, lessen learned - take alot of photos so they don't try to get you for extra charges. We also made some minor repairs - fixed rocking toilet and broken door stop.
Jeffrey L.
Séjour de 8 nuits en juin 2025