DORMERO à Franconie

« Propre, impeccable, calme »

« Magnifique! une super chambre avec un lit king size super confortable. Ils ont eu un problème avec l'eau chaude et m'ont offert le parking en dédommagement! vraiment rien a dire! je reviendrai sans hésitation »

« I do not recommend this hotel. I arrived at the hotel at 1:30 a.m., extremely tired after a long flight. I had booked this hotel only to rest during a short layover. Unfortunately, the experience was very unpleasant from the start. The man at the reception, greeted us with an unfriendly and aggressive attitude. He claimed that the check-in system was not working and insisted on keeping our passports for the check-in process. Passports are official and personal documents, and it is completely...

« Super accueil Personnel très gentil et serviable Chambre spacieuse neuve, literie haut de gamme Joli salle de sport et espace sauna très sympa Petit-déjeuner buffet varié et de qualité »

« This hotel is not at the Dormero standards. First, I have been downgraded, and when I claimed they gave me a bigger room. However, it was noisy, due to close to the elevators. The Sauna does not work, while there was no information and that this is a key selection criteria for me. Last but not least, I raised my comments but have not no reply at all. Even at check-out, they simply ask me to put my card on the box, even not a small 'sorry'. Overall, a bad customer experience. Sorry to say. At...

« Arrivée après minuit et personne à la réception pendant 20 minutes. Pas une place dans le parking. Aucune insonorisation dans les couloirs. Matelas de très mauvaise qualité. Petit déjeuner cher pour une qualité de produits très médiocres. Nous ne recommandons pas cet hôtel. Grosse déception »