Overall I’d give this a 1 star review solely due to the lack of cleanliness of the property and that the pictures did not at all convey the lack of upgrades and general dinginess of the property. It was so uncomfortable that we actually left the property early and got multiple hotel rooms for the 10 of us (2 families with kids and 2 grandparents). The host, Lance, while seems like a nice guy, has no idea what his properties look like. When I told him about the condition of this place he really did not seem to know, clearly relying on third party cleaners and no local property management to keep the place well-maintained.
Here’s what to expect:
- the place smells musty and old when you walk in despite having the air condition running.
- small black fleas/ gnats in all the bedding and couch that bite expose skin while sleeping or sitting.
- coackroaches in the kitchen and entry way
- ants all around the pool (while I understand it’s the tropics, the ant problem is excessive, property needs pest control)
- while we didn’t see any mice, you can definitely here rodents in the walls.
- the kitchen tile is all cracked and dented, dirty and dingy.
- we needed extra bedding and found wet bedding stuffed away in one of the closets, which we had to dry so not to generate more bugs and mold.
- we spent the first 2 days washing and drying all of the bedding (I.e. stripping our beds). However not before all of us got completely bittten up, at night especially.
- I did inform the owner privately, sent pictures and videos. While he agreed to give me 2 nights back as a refund, a few days later he has reneged this offer. Really bad (and greedy) business practice. He did offer us 3 nights free in another property which we would never take him up on given this experience.
- If there was a way to post pictures, and videos I would! Please send me a message and I’ll send them to you!
Please do not stay here or any of his other 10 properties! I’ve also informed VRBO.
