2/10
This was the worst hotel Iâve ever stayed in. Rooms were not clean and extremely outdated. No bed bugs⊠at least that I saw, but we did see a pest control company there spraying rooms. Bathroom super small and hard to move around in. No housekeeping, lots of trash leftover from previous guest, AC not working properly, mini fridge not working.
We only had 2 towels (we had 2 adults & 2 kids in our room) and no bath mat. Went to the desk to get more and they would only give us 1 towel. With no housekeeping, we had to always go to the desk and get more. Our mini fridge also didnât work. We asked if we could have someone look at it. They ended up giving us a key & exchanging it with another room ourselves. Still did not work well and ended up having to get a cooler for our room. AC did not get as cool as we prefer it with no AC in the bedroom part of the suite so we had to go out and purchase a fan too. Cigarette burn holes in comforter. Pull out bed disgusting with stains. Also purchased an inflatable mattress and new sheets for our kids to sleep on. Pool AC did not work so super hot in there too. Floor is slimy and disgusting. Staff âcleaningâ pool area in evening while smoking a cigarette. Sat outside a few evenings by pool and it always smelled like someone was smoking (and not just cigarettes). Ice machines low on ice and moldy!
The front desk staff were polite and the breakfast was good. Lobby area has been updated and looks nice.
Keegan
Séjour de 4 nuits en juillet 2025