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« Overbooked and turned away at 9pm despite confirmed Expedia reservation – unacceptable service Review: I booked a room at Oti Resort (OTI Hotel), Benin City, through Expedia three weeks in advance. The reservation was fully confirmed. When I arrived at the hotel at approximately 9pm on the night of my stay, I was informed that there was no room available for me. No prior notice, no apology of any real substance, and no assistance in finding alternative accommodation. I was left to search for...